Windows updating to 23H2

[SG3662]

We have 2 laptops in the family. Same config, bought around the same time in June/ July 2023. One is installed with 2021 Office Home & Student version and another is installed with 2016 Office Home & Student version.  The one with 2021 Office has got updated to 23H2 automatically in due course. Another one with 2016 Office has not yet showed up that the laptop is eligible to update to 23H2. What should be done in the case of the laptop with 2016 Office to update to 23H2? Appreciate your advice. 

[#2 · Accepted solution]

@SG3662   

Hi, you can download Windows11 Installation Assistant , 23H2,

This is safe and should help.

This is one of the discussions on this topic:

Re: Getting Install error - 0x80070002 while trying to update winodws - Microsoft Community Hub

[#3]

@A1-A1 : Thanks for the prompt response. Your advice/ suggestion solved my issue. Thanks very much.