Forum Discussion
Windows license gone
i recently changed from windows 10pro to windows 11pro and when the digital license didn't transfer i went looking for answers tried everything and i accidently deleted a device with the key out of my account while trying to delete other devices (or that's what i think happend) and im from a third world country (georgia) so i don't have a contact number to contact microsoft other than my email i've been waiting for 3-4 days for a response with nothing do i have to buy a new license key can i do anything?
5 Replies
- Digital keys are automatically detected once you sign in under the account you registered it with. EXP: email address removed for privacy reasons was used to register account with windows. License Key now always associates with email address removed for privacy reasons. Make sure you are using the right Account to Sign in with.
- Can you share us what method you tried to upgrade?
Do you have retail or OEM license?
What is the message appearing on the Activation page now? If there's any error code/message, share for better assistance.- sorry for the amateur post first time having big enough problem to post as microsoft disscusion
- i bought it from the last user of this device and im not completly sure thought it was oem but it said digital license on the windows so cant give u a 100 % answer when i disconected the account from the previous device the activation went with the account and the activation page says error code : 0xC004C003 i've seen other people have the same problem and i think they fixed it by calling the support but i can't call them since georgia isn't supported when i troubleshoot it says i need actiation and when i click recently changed hardware there are no old devices shown since i think i accidently deleted one with the key trying to troubleshoot
