Forum Discussion
Windows 11 Official broke Surface Pro 7 pen inking
I was running Insider Beta Windows 11 on my Surface Pro 7 without any problems. Everything worked. I updated to the official release and the October 19, 2021 update and it broke my 2017 pen inking an...
And you've downloaded and installed the surface firmware?
Yes. If you are indicating the big all-in-one update/firmware files. Uninstalled and reinstalled, but Pen stuff never updates. SurfacePro7_Win11_22000_21.092.22602.0.msi and earlier SurfacePro7_Win10....msi
- Don't know how I responded to myself, but wiped disk and reinstalled. After some over-the-air updates, pen started working. It also fixed the touchscreen, whereas before, tracing the spiral with my finger, it would break from 1/2 - 3/4 of a circle. Now I can trace the entire spiral. Thanks for your help RBL. Click thread link for more details
- Hey super glad to hear it. I love my surface and don't mind at all helping out. My pleasure
- Thanks for taking time out to help. Rebuild from scratch.
Recovery | Reset PC | download OS from cloud removes apps/programs, keeps personal files did not fix this. I booted Windows 11 22000.282 official release from a USB flash drive. Wiped all except for recovery partition and installed. After doing a Windows Update, the Pen starting working. FYI, you cannot compare the published versions to what is on the machine. And you can spend lots of time editing .inf files, trying to force driver installs. The only clue is Device Manager refreshes every 3-5 seconds when the Pen was not working. - Recovery | Reset PC | download OS from cloud removes apps/programs, keeps personal files did not fix this. I booted Windows 11 22000.282 official release from a USB flash drive. Wiped all except for recovery partition and installed. After doing a Windows Update, the Pen starting working. FYI, you cannot compare the published versions to what is on the machine. And you can spend lots of time editing .inf files, trying to force driver installs. The only clue is Device Manager refreshes every 3-5 seconds when the Pen was not working.
And a big thanks to RBL for helping. I needed to cut my losses and rebuild from scratch. Now to reinstall my programs.