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Win11Ink Update Causes Edge Keyboard and Mouse to Stop Working
After the Microsoft Ink Handwriting update in Windows 11 25H2, keyboard input in Edge stopped working, and the mouse wheel and right-click also became unresponsive. Both external and built-in keyboards were affected, and restarting Edge did not resolve the issue.
The Event Viewer shows that
`ForceTargetApplicationShutdownOption` was enabled during the Ink update, followed by a failed BrokerInfrastructure notification with error 0xD007007A. It is suspected that the update forcibly terminated a low-level process related to the keyboard and mouse and failed to restore it; normal functionality was restored after restarting the system.
1 Reply
Your diagnosis is very sharp and almost certainly correct. Based on your detailed Event Viewer findings, the update process did indeed force a shutdown on a critical system service that handles keyboard and mouse input, and then failed to restart it properly.
