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wthigo's avatar
wthigo
Copper Contributor
Jun 05, 2024

S mode not turning off

Hi, I just got a new computer running windows 11 and I can't turn off S mode. every time I try it brings up "something happened and we couldn't start the upgrade." I can't find anything online about it except for one video that has you open up cmd and \/.photo 1

  • Flournoy35's avatar
    Flournoy35
    Copper Contributor

    wthigo 

    Make sure that the Microsoft Store itself is up to date:

    1. Open the Microsoft Store app.
    2. Click on Library in the bottom left corner.
    3. Click Get updates to see if there are any updates for the Store or its apps.
  • Hunter226's avatar
    Hunter226
    Copper Contributor

    wthigo Go to Settings > Apps > Microsoft Store, and check if the "Turn off S mode" button is available. If it's not, try updating the Windows Store app.

  • Nobel_Baynes's avatar
    Nobel_Baynes
    Iron Contributor
    Make sure you're signed in with a Microsoft account, as this is required to switch out of S mode.

    In the Microsoft Store, you'll see a page titled Switch out of S mode (or similar). Click on the Get button, then follow any on-screen instructions to confirm.
  • chrisdr2's avatar
    chrisdr2
    Copper Contributor

    wthigo Windows 11 - Can't switch out of S mode - Microsoft Community

    According to this thread you are not the only user with this issue - copied from the thread - Fix 5 worked for me.

     

    Fix 1: Start or Restart the Windows Update Service

    Fix 2: Clear Microsoft Store Cache WSRESET.EXE

    Fix 3: Repair or Reset the Store App

    Fix 4: Create a New User Account

    Fix 5: System > Recovery > Fix using windows update (might be under different wording)

    Fix 6: Waiting 24-48 hrs

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