Remote Desktop on Win11 Pro toggle unable to turn on

[gt_freddie]

Hello all,

I noticed that the feature of "Remote Desktop" in Settings on Windows 11 Pro edition (version 23H2), is not staying in the "ON" position after trying to toggle it. It displays a message I can confirm it and it switches back to the "OFF" position.

Troubleshooting steps done:

1. Reset the NIC (which is not the issue)

2. Taken the workstation off the domain to confirm if it was a domain restriction but will not turn on even as a local admin account (which is not the issue)

3. I have disabled third-party AV (which is not the issue)

4. I have disabled the Windows firewall (which is not the issue)

5. I have allowed the port 3389 (which is not the issue)

6. And last, there is no GPO policy

It was working before and three days ago unable to RDP to my workstation.

Anybody has run into this issue before and fixed it?

Thanks

[#2]

Press Windows + R, type services.msc, and hit Enter. Look for the Remote Desktop Services and Remote Desktop Configuration. Both should be set to Running. If they are not, right-click and select Start. This will troubleshoot the Windows Services.

[#3]

@Jadiello Yep both services have and are running. Those were the two things I checked.

[#4]

Try enabling it with registry.

Go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal.

Set 'fDenyTSConnections' to 0.

Restart your system.

[#5]

@gt_freddie 

Check Your Windows Edition: Ensure you are running Windows 11 Pro, Enterprise, or Education because Remote Desktop is not available on Windows Home editions.

Check for Group Policy Settings:

1. Press Win + R to open the Run dialog, then type gpedit.msc and press Enter.
2. Navigate to Computer Configuration → Administrative Templates → Windows Components → Remote Desktop Services → Remote Desktop Session Host → Connections.
3. Double-click on "Allow users to connect remotely by using Remote Desktop Services" and ensure it is set to "Enabled".

Check System Requirements: Make sure that your system is updated to the latest build:

4.Go to Settings > Windows Update and check for updates.
5.Check if Remote Desktop is Disabled in Services:

Press Win + R, type services.msc, and press Enter.
6.Find the "Remote Desktop Services" entry in the list.
7.Right-click it and select "Properties". Make sure the service is set to "Automatic" and is currently running.

8.Ensure Remote Desktop is allowed through the firewall.

[#6]

@Skyler-B Thanks for the help but I've done that and still no luck.

[#7]

Yep, but still no luck