Tech Community Live: Windows edition
Jun 05 2024, 07:30 AM - 11:30 AM (PDT)
Microsoft Tech Community

PC turn into black screen and fan kept fanning in high speed while gaming.

Copper Contributor

Since about 2 months ago, my PC kept crashing while playing COD MW2.

I can log in, I can play the game, but about couple minutes, the PC turned black screen.

Can still heard gaming audio for some sceonds, then no more audio.

 

Had tried:

 

  1. DISM.exe /Online /Cleanup-image /Scanhealth
        DISM.exe /Online /Cleanup-image /Restorehealth

 

sfc /scannow

 

shows all repaired all good.

2. update windows 11, GPU driver, BIOS to the latest virsion

  1. Turn off firewall

 

  1. Game graphic setting is the lowest 

 

  1. Reinsatall the game and gpu driver.

 

here is my PC setup:

裝置名稱 DESKTOP-3SF1L70
處理器 AMD Ryzen 9 3900X 12-Core Processor 3.80 GHz
已安裝記憶體(RAM) 32.0 GB
裝置識別碼 F25BE6C0-59F9-44A0-B1C1-7EE27D0F0BE3
產品識別碼 00326-10048-16131-AA195
系統類型 64 位元作業系統,x64 型處理器
手寫筆與觸控 此顯示器不提供手寫筆或觸控式輸入功能

Display Devices
---------------
Card name: NVIDIA GeForce RTX 2080 SUPER
Manufacturer: NVIDIA
Chip type: NVIDIA GeForce RTX 2080 SUPER
DAC type: Integrated RAMDAC
Device Type: Full Device (POST) 

 

版本 Windows 11 家用版
版本 22H2
安裝於 ‎2023/‎4/‎12
OS 組建 22621.1555
體驗 Windows Feature Experience Pack 1000.22640.1000.0

here is logs of error:

 

問題事件名稱: LiveKernelEvent
代碼: 141
參數 1: ffffd00fa6ddb290
參數 2: fffff8077a9c3730
參數 3: 0
參數 4: 0
作業系統版本: 10_0_22621
Service Pack: 0_0
產品: 768_1
作業系統版本: 10.0.22621.2.0.0.768.101
地區設定識別碼: 1028

----------------------------------------

System

- Provider

[ Name] EventLog

- EventID 6008

[ Qualifiers] 32768

Version 0

Level 2

Task 0

Opcode 0

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2023-04-16T15:05:06.0895078Z

EventRecordID 8428

Correlation

- Execution

[ ProcessID] 2468
[ ThreadID] 2492

Channel System

Computer DESKTOP-3SF1L70

Security

- EventData

下午 10:48:41
2023/4/16


23476


E7070400000010001600300029007D02E7070400000010000E00300029007D02600900003C000000010000006009000001000000B00400000000000000000000
---------------------------------------------------

- System

- Provider

[ Name] Microsoft-Windows-DistributedCOM
[ Guid] {1B562E86-B7AA-4131-BADC-B6F3A001407E}
[ EventSourceName] DCOM

- EventID 10010

[ Qualifiers] 0

Version 0

Level 2

Task 0

Opcode 0

Keywords 0x8080000000000000

- TimeCreated

[ SystemTime] 2023-04-16T08:19:24.3226244Z

EventRecordID 8322

- Correlation

[ ActivityID] {e09d9535-703b-0015-c9a6-9de03b70d901}

- Execution

[ ProcessID] 1532
[ ThreadID] 9356

Channel System

Computer DESKTOP-3SF1L70

- Security

[ UserID] S-1-5-21-1889770976-1265954778-2671686250-1000

- EventData

param1 {8CFC164F-4BE5-4FDD-94E9-E2AF73ED4A19}
--------------------------------------

- System

- Provider

[ Name] Microsoft-Windows-DistributedCOM
[ Guid] {1B562E86-B7AA-4131-BADC-B6F3A001407E}
[ EventSourceName] DCOM

- EventID 10010

[ Qualifiers] 0

Version 0

Level 2

Task 0

Opcode 0

Keywords 0x8080000000000000

- TimeCreated

[ SystemTime] 2023-04-16T06:25:34.6679601Z

EventRecordID 7836

- Correlation

[ ActivityID] {f99e9a08-702b-0015-4aa7-9ef92b70d901}

- Execution

[ ProcessID] 1556
[ ThreadID] 1348

Channel System

Computer DESKTOP-3SF1L70

- Security

[ UserID] S-1-5-21-1889770976-1265954778-2671686250-1000

- EventData

param1 {8CFC164F-4BE5-4FDD-94E9-E2AF73ED4A19}

------------------------

 

I suspect some software error and not hardware because this happened since one update of some software version.

 

Please send helps, much thanks.

0 Replies