Forum Discussion
carolinebar
Oct 16, 2021Copper Contributor
Laptop turns off when unplugged after upgrading to windows 11
Hi!
I have an ASUS Zenbook UX450FDX and recently upgraded to Windows 11. After upgrading, I'm facing issues with my laptop turning off instantly when unplugged. I have tried troubleshooting power, updating BIOS, uninstalling battery drivers, but nothing works.
Is it possible to revert the windows 11 upgrade, or does anyone have any tips on what to do?
- SalmanAhmedSteel Contributor
Hi carolinebar ,
You can go back to Windows 10 anytime by following steps:
- Press Win + I to launch settings
- Go to Recovery > Go Back
- ctolaCopper Contributor
Same issue on Dell Precision 5500
- Reza_AmeriSilver ContributorYou have up to 10 days to revert back to the Windows 10.
Try run Windows Update and download and install all updates.
Check this issue with your device's manufacturer support.
Open start and search for feedback and open the Feedback Hub app and report this issue. - Kenneth_TjunCopper Contributor
carolinebarI have the same issue with my Asus Vivobook as well after upgrading my OS to Windows 11. 😞
- Reza_AmeriSilver ContributorMake sure report this issue using the Feedback Hub app and also report it to the ASUS support.
- yvettemarieCopper Contributor
carolinebar it's now 2023 but I'm also, still, experiencing this issue 😞
Were you able to resolve yours?