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Mcnuggets315's avatar
Mcnuggets315
Copper Contributor
Sep 20, 2021

i have a problem

So after updating to windows 11 I decided to go back since multiple apps stopped working there but when I tried to it said "were sorry u don't have the files to go back" or something like that so now I'm stuck in windows 11 unable to do anything
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  • KapilArya's avatar
    KapilArya
    MVP
    Sep 20, 2021

    Hello Mcnuggets315,

     

    If you don't have previous Windows version files, typically the Windows.old folder, this is expected. To fix this, you may need to make clean install of Windows 10. Make sure you backup all of your data before clean install.

     

    Regards.

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