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Stormbringer60's avatar
Stormbringer60
Copper Contributor
May 09, 2022

High CPU usage because of wsappx, is there a solution?

Suddenly, my laptop fan started making noise, because of high CPU usage by the wsappx service and Task Manager indicated "Very high energy consumption". A quick search on the Internet discovered that I am not the first experiencing this problem. And the go-to "solution" seems to be to turn off Windows Store using the Group Policy Editor or the Registry Editor (I needed to do both). 

 

But this doesn't seem to be a very good solution, having to turn important Windows features off.

 

Will there be a fix for this issue?

13 Replies

  • Bernhard's avatar
    Bernhard
    Copper Contributor

    I found it was Film & TV, if you have downloaded heaps of video it chugs appx service.

    Delete all the downloaded video and 100% CPU stops happening.

  • Reza_Ameri's avatar
    Reza_Ameri
    Silver Contributor
    Are you facing this issue in the Windows Insider?
    Open start and search for feedback and open the Feedback Hub app and report this issue.
    Try run Windows Update and download and install all updates.
    Try check for update in the Microsoft Store app.
    • Stormbringer60's avatar
      Stormbringer60
      Copper Contributor

      Reza_Ameri 

       

      I am not participating in Windows Insider.

      I have downloaded and installed all updates.

      I have now reported this issue to Feedback Hub.

      • Reza_Ameri's avatar
        Reza_Ameri
        Silver Contributor
        Take a look at:
        https://support.microsoft.com/en-us/account-billing/i-can-t-find-or-install-an-app-from-microsoft-store-ca530de4-cd19-f728-dae7-7368fab8df4d
        Do steps listed on the website and see if the problem persists?

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