Forum Discussion
File Explorer Crashes Instantly When You Right-Click a .png File
This crash happens instantly and makes it impossible to access context menu options for PNG images, which is very frustrating. I have tried restarting my computer, running system scans, and updating Windows, but the problem persists only with PNG files. The issue seems specific to PNG images and does not affect other file types.
1 Reply
Hi ubhbubb, that kind of crash is often caused by a third-party shell extension, preview handler, or thumbnail handler. I would use ShellExView or Autoruns to disable non-Microsoft context menu extensions temporarily, then test right-clicking a PNG again. Also clear the thumbnail cache and update graphics/photo apps.
