Forum Discussion
Dell Windows 11 Print Issue
We recently purchased and installed a new Windows 11 PC at a client. Originally it was ordered with a home version, but we upgraded it to pro via the windows store. Everything has gone smooth, but now we are getting an error after setting up the printer, when we try to print. The printers install fine and are reachable on the network.
One is hardwired and other is wireless, and I have tried both IP printing and letting windows find it. I have installed drivers from the manufacture website and via the windows 11 automatic detection. I've completely removed the driver packages and tried to reinstall. The machines are from different manufacturers. There is nothing in Event Viewer to indicate a problem. I've tried the basics like running the print diagnostic, restarting the spooler, etc.
I am quickly running out of ideas, and could use a fresh perspective.
Thanks,
3 Replies
- What is the model and manufacturer of your printer?
Have you tried contacting their support?
Check for Windows Update and see if there is any pending updates?Thanks for the reply, it was 2 different Manufacturers so I knew it wasn't an issue with the printers. I did check windows update as well. The issue turned out to be that someone at our office disabled network printing in the Firewall package that was rolled out to the user.
- In this case you manage to fix the issue by enable the network printing and issue has been fixed?
Is that correct?
