Oct 18 2021 03:04 AM - edited Oct 18 2021 03:05 AM
As the title says, I get a 100% reproducible crash of the whole settings app when trying to "add an app" in "Wheel" (Surface Dial) settings
Oct 27 2021 06:03 PM
Can confirm this occurs in Windows 11 after upgrade.
Clicking add app does a brief search and the entire settings app crashes.
There's no useful information in the event viewer save for this:
Faulting application name: SystemSettings.exe, version: 10.0.22000.120, time stamp: 0x27a6d211
Faulting module name: Windows.UI.Xaml.dll, version: 10.0.22000.282, time stamp: 0x07e577ff
Exception code: 0xc000027b
Fault offset: 0x0000000000834450
Faulting process id: 0x4704
Faulting application start time: 0x01d7cb74fdb3c71a
Faulting application path: C:\Windows\ImmersiveControlPanel\SystemSettings.exe
Faulting module path: C:\Windows\System32\Windows.UI.Xaml.dll
Report Id: 3db3c4c8-3a9c-4601-b072-83d0bcab6acd
Faulting package full name: windows.immersivecontrolpanel_10.0.6.1000_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: microsoft.windows.immersivecontrolpanel
Dump Information from systemsettings.exe:
************* Path validation summary ************** Response Time (ms) Location Deferred srv* Symbol search path is: srv* Executable search path is: Windows 10 Version 22000 MP (16 procs) Free x64 Product: WinNt, suite: SingleUserTS Edition build lab: 22000.1.amd64fre.co_release.210604-1628 Machine Name: Debug session time: Wed Oct 27 20:50:30.000 2021 (UTC - 4:00) System Uptime: 0 days 3:58:05.376 Process Uptime: 0 days 3:54:54.000 ................................................................ ................................................................ ................................................................ ............................................................ Loading unloaded module list ................................ This dump file has an exception of interest stored in it. The stored exception information can be accessed via .ecxr. (4704.4488): Unknown exception - code c000027b (first/second chance not available) For analysis of this file, run !analyze -vKERNELBASE!RaiseFailFastException+0x152: 00007ffe`6f441dd2 0f1f440000 nop dword ptr [rax+rax]
EXCEPTION_RECORD: (.exr -1)ExceptionAddress: 00007ffe52584450 (Windows_UI_Xaml!DirectUI::ErrorHelper::ProcessUnhandledError+0x00000000000000f4) ExceptionCode: c000027b ExceptionFlags: 00000001 NumberParameters: 2 Parameter[0]: 00000247296a0d70 Parameter[1]: 0000000000000002 PROCESS_NAME: SystemSettings.exe ERROR_CODE: (NTSTATUS) 0xc000027b - An application-internal exception has occurred. EXCEPTION_CODE_STR: c000027b EXCEPTION_PARAMETER1: 00000247296a0d70 EXCEPTION_PARAMETER2: 0000000000000002 STACK_TEXT: 0000006d`87dfdf10 00007ffe`702614c9 : 00000247`25ec3958 00007ffe`7017ab01 00000247`25ec3958 00000000`0000537c : KERNELBASE!RaiseFailFastException+0x152 0000006d`87dfe4f0 00007ffe`52584450 : 00000000`00000001 00000000`00000001 00000247`2781f2c0 00000000`00000001 : combase!RoFailFastWithErrorContextInternal2+0x4d9 0000006d`87dfe760 00007ffe`5258406c : 00000000`00000000 0000006d`87dfe800 00000000`00000000 00000000`00000001 : Windows_UI_Xaml!DirectUI::ErrorHelper::ProcessUnhandledError+0xf4 0000006d`87dfe7a0 00007ffe`52583ef3 : 00007ffe`6545d2d0 0000006d`87dfe900 0000006d`00000000 00000247`27cadcf0 : Windows_UI_Xaml!DirectUI::FinalUnhandledErrorDetectedRegistration::OnFinalUnhandledErrorDetected+0xbc 0000006d`87dfe820 00007ffe`65393364 : 00007ffe`6f800060 00000247`28162980 00000000`00000000 00000247`278f2450 : Windows_UI_Xaml!Microsoft::WRL::Details::DelegateArgTraits<long (__cdecl Windows::Foundation::IEventHandler_impl<Windows::Foundation::Internal::AggregateType<Windows::ApplicationModel::Core::UnhandledErrorDetectedEventArgs *,Windows::ApplicationModel::Core::IUnhandledErrorDetectedEventArgs *> >::*)(IInspectable *,Windows::ApplicationModel::Core::IUnhandledErrorDetectedEventArgs *)>::DelegateInvokeHelper<Microsoft::WRL::Implements<Microsoft::WRL::RuntimeClassFlags<2>,Windows::Foundation::IEventHandler<Windows::ApplicationModel::Core::UnhandledErrorDetectedEventArgs *>,Microsoft::WRL::FtmBase>,<lambda_fa46ac39691f4ca87fe78d9a3f2f4de1>,-1,IInspectable *,Windows::ApplicationModel::Core::IUnhandledErrorDetectedEventArgs *>::Invoke+0x23 0000006d`87dfe850 00007ffe`653933c4 : 00000247`1ce8a410 00000247`28162980 0000006d`87dfe910 00000000`00000048 : twinapi_appcore!Windows::Internal::Details::GitInvokeHelper<Windows::Foundation::IEventHandler<Windows::ApplicationModel::Core::UnhandledErrorDetectedEventArgs * __ptr64>,Windows::Internal::GitPtr,2>::Invoke+0x64 0000006d`87dfe880 00007ffe`65382da6 : 00000000`00000000 00007ffe`652882da 00000000`00000000 00000247`27cadcf0 : twinapi_appcore!Windows::ApplicationModel::Core::UnhandledErrorInvokeHelper::Invoke+0x24 0000006d`87dfe8b0 00007ffe`652ebfd4 : 00000247`1ce5a8f0 0000006d`87dfe960 00000000`00000000 00000247`1ce5a8f0 : twinapi_appcore!Microsoft::WRL::InvokeTraits<2>::InvokeDelegates<<lambda_e478ebca019219710ec18bdfd8216607>,Windows::Foundation::IEventHandler<Windows::ApplicationModel::Core::UnhandledErrorDetectedEventArgs * __ptr64> >+0x62 0000006d`87dfe8f0 00007ffe`652ebf4d : 00000247`1ce5a8f0 00000247`1ce310e8 0000006d`87dfe9b0 00000000`00000000 : twinapi_appcore!Microsoft::WRL::EventSource<Windows::Foundation::IEventHandler<Windows::ApplicationModel::Core::UnhandledErrorDetectedEventArgs * __ptr64>,Microsoft::WRL::InvokeModeOptions<2> >::DoInvoke<<lambda_e478ebca019219710ec18bdfd8216607> >+0x78 0000006d`87dfe930 00007ffe`652ebeb9 : 00000000`00000000 00000247`1ce310e8 00000247`28162980 00000247`25ec3958 : twinapi_appcore!Microsoft::WRL::EventSource<Windows::Foundation::IEventHandler<Windows::ApplicationModel::Core::UnhandledErrorDetectedEventArgs * __ptr64>,Microsoft::WRL::InvokeModeOptions<2> >::InvokeAll<std::nullptr_t,Windows::ApplicationModel::Core::UnhandledErrorDetectedEventArgs * __ptr64>+0x29 0000006d`87dfe980 00007ffe`652ecc67 : 00000000`00000000 00000247`25ec3958 00000000`00000000 00000247`28162980 : twinapi_appcore!Windows::ApplicationModel::Core::CoreApplication::ForwardLocalError+0x79 0000006d`87dfe9d0 00007ffe`7025ff14 : 00000000`00000000 00000247`25ec3958 00000247`1ce310b0 00000000`00000001 : twinapi_appcore!Windows::ApplicationModel::Core::CoreApplicationFactory::ForwardLocalError+0x77 0000006d`87dfea10 00007ffe`5258463a : 00000247`25ec3958 00000000`00000000 00000000`00000402 00000000`00000003 : combase!CallErrorForwarder+0x150 0000006d`87dfeaa0 00007ffe`522b471f : 00000247`1cd70140 00000247`1ce904f0 00000000`00000000 00007ffe`52cbf708 : Windows_UI_Xaml!DirectUI::ErrorHelper::ReportUnhandledError+0xca 0000006d`87dfeb20 00007ffe`52034813 : 00000000`00452432 00000000`00000000 0000006d`86d97800 00000247`1d6881f0 : Windows_UI_Xaml!CXcpDispatcher::Tick+0x27fe4f 0000006d`87dfeb60 00007ffe`51e5be9a : 00000000`00000000 00000247`1ce904f0 00000000`00171464 00000000`00000000 : Windows_UI_Xaml!CXcpDispatcher::OnReentrancyProtectedWindowMessage+0x43 0000006d`87dfeb90 00007ffe`51e5bd40 : 00000247`1ce904f0 00000000`00000000 00000000`00000000 00000247`228d5f40 : Windows_UI_Xaml!CXcpDispatcher::ProcessMessage+0xca 0000006d`87dfebd0 00007ffe`5202231a : 00000247`26e7a6f0 00007ffe`52022220 00000000`000009d5 00000000`00000000 : Windows_UI_Xaml!CXcpDispatcher::WindowProc+0x90 0000006d`87dfec40 00007ffe`5202223c : 00000247`1ce904f0 00000000`000009d5 00000000`00000000 00000247`1ce77360 : Windows_UI_Xaml!CDeferredInvoke::DispatchQueuedMessage+0x9a 0000006d`87dfec80 00007ffe`6b6513dc : 00000000`00000000 00000247`2664cb00 00000247`1ce60370 00007ffe`6b672d1f : Windows_UI_Xaml!CXcpDispatcher::MessageTimerCallbackStatic+0x1c 0000006d`87dfecb0 00007ffe`6b65133b : 00000247`1ce6ef30 00000000`000009d5 00000247`1ce6ef30 00000000`000009d5 : CoreMessaging!CFlat::SehSafe::Execute<<lambda_654db17c35df07198786f0867aa10de6> >+0x2c 0000006d`87dfece0 00007ffe`6b645a4c : 00000247`1ce4dfb0 00007ffe`6b672598 00000247`1ce59d00 00007ffe`6b66b69c : CoreMessaging!Microsoft::CoreUI::Dispatch::TimeoutHandler::ImportAdapter$+0xab 0000006d`87dfed30 00007ffe`6b64a5bd : 00000247`1ce77300 00000247`228e2100 00000000`00000000 00000247`1ce8d2d0 : CoreMessaging!Microsoft::CoreUI::Dispatch::TimeoutManager::Callback_OnDispatch+0x26c 0000006d`87dfedd0 00007ffe`6b64bc84 : 00000247`1ce57b10 00000247`1ce43dc0 00000247`1ce8a820 00007ffe`52c9bbd4 : CoreMessaging!Microsoft::CoreUI::Dispatch::EventLoop::Callback_RunCoreLoop+0x2ed 0000006d`87dfee90 00007ffe`6b64b7ec : 00000247`1ce8a820 00000247`1ce8a820 00000247`1ce6ef30 00000247`1ce43dc0 : CoreMessaging!Microsoft::CoreUI::Dispatch::UserAdapter::OnUserDispatch+0x214 0000006d`87dfef20 00007ffe`6b647a0f : 00000247`00000004 00000247`296f5bc0 00000000`00000000 00000247`1ce600a0 : CoreMessaging!Microsoft::CoreUI::Dispatch::UserAdapter::DoWork+0x1fc 0000006d`87dfefb0 00007ffe`703d1c4c : 00000247`1cd70380 00000247`1ce81d30 00000000`00000001 00000000`00000001 : CoreMessaging!Microsoft::CoreUI::Dispatch::UserAdapter::WindowProc+0x4f 0000006d`87dff020 00007ffe`703d179c : 00000000`0000007a 00007ffe`6b6479c0 00000000`00431470 00000000`00000060 : user32!UserCallWinProcCheckWow+0x33c 0000006d`87dff190 00007ffe`703e4b4d : 00000000`00000000 00000000`00000000 00000000`00000001 00000000`00000000 : user32!DispatchClientMessage+0x9c 0000006d`87dff1f0 00007ffe`71e272b4 : 00000001`28625db0 00007ffe`71da756d 00000000`00000000 00007ffe`0ae9c9a1 : user32!_fnDWORD+0x3d 0000006d`87dff250 00007ffe`6f2613b4 : 00007ffe`703d9f0f 00007ffe`53108000 00000247`1cf09aa0 00000247`1cf09b48 : ntdll!KiUserCallbackDispatcherContinue 0000006d`87dff2d8 00007ffe`703d9f0f : 00007ffe`53108000 00000247`1cf09aa0 00000247`1cf09b48 00007ffe`52fb3ff9 : win32u!NtUserPeekMessage+0x14 0000006d`87dff2e0 00007ffe`703d9e7a : 00000000`00000001 00000247`1d75bf80 00000000`00000000 00000000`05540719 : user32!_PeekMessage+0x3f 0000006d`87dff350 00007ffe`52fb3d2e : 00000247`1cf09aa0 0000006d`87dff440 00000247`1cf09a00 00000000`00000000 : user32!PeekMessageW+0x13a 0000006d`87dff3c0 00007ffe`52fb3b30 : 00000000`00000000 00000247`00000000 00000247`1cf09aa0 00007ffe`53108000 : Windows_UI!Windows::UI::Core::CDispatcher::ProcessMessage+0xae 0000006d`87dff470 00007ffe`52fb397b : 0000006d`87dff6b8 00000247`1cf09aa0 00000000`00000101 00000000`00000398 : Windows_UI!Windows::UI::Core::CDispatcher::WaitAndProcessMessagesInternal+0xc0 0000006d`87dff580 00007ffe`520bf078 : 0000006d`87dff6e8 00000000`00000000 00000247`1ce81d30 00000247`1ce6b0d0 : Windows_UI!Windows::UI::Core::CDispatcher::ProcessEvents+0x7b 0000006d`87dff630 00007ffe`520bf003 : 00000247`1cf09aa0 00007ffe`51e3190f 0000006d`87dff6d0 00007ffe`652990b9 : Windows_UI_Xaml!CJupiterWindow::RunCoreWindowMessageLoop+0x60 0000006d`87dff660 00007ffe`652df704 : 00000247`1ce6b190 00000247`1ce81d30 00000247`1ce6d4b0 00007ffe`00000005 : Windows_UI_Xaml!DirectUI::DXamlCore::RunMessageLoop+0x3b 0000006d`87dff6d0 00007ffe`652f718e : 00000247`00000004 00000000`00000005 00000247`1ce6b090 00000000`00000000 : twinapi_appcore!Windows::ApplicationModel::Core::CoreApplicationView::Run+0x44 0000006d`87dff700 00007ffe`70704e9f : 00000247`1ce6b090 00000000`00000000 00000247`1ce310b0 00000000`00000000 : twinapi_appcore!<lambda_42789f15e44e28e8f1176a4d3f326103>::operator()+0xc6 0000006d`87dff730 00007ffe`6ff954e0 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : SHCore!_WrapperThreadProc+0x10f 0000006d`87dff810 00007ffe`71d8485b : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0x10 0000006d`87dff840 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x2b FAULTING_SOURCE_LINE: onecoreuap\windows\dxaml\xcp\dxaml\lib\errorhelper.cpp FAULTING_SOURCE_FILE: onecoreuap\windows\dxaml\xcp\dxaml\lib\errorhelper.cpp FAULTING_SOURCE_LINE_NUMBER: 616 FAULTING_SOURCE_CODE: No source found for 'onecoreuap\windows\dxaml\xcp\dxaml\lib\errorhelper.cpp' SYMBOL_NAME: Windows_UI_Xaml!DirectUI::ErrorHelper::ProcessUnhandledError+f4 MODULE_NAME: Windows_UI_Xaml IMAGE_NAME: Windows.UI.Xaml.dll STACK_COMMAND: ~2s ; .ecxr ; kb FAILURE_BUCKET_ID: STOWED_EXCEPTION_c000027b_Windows.UI.Xaml.dll!DirectUI::ErrorHelper::ProcessUnhandledError OS_VERSION: 10.0.22000.1 BUILDLAB_STR: co_release OSPLATFORM_TYPE: x64 OSNAME: Windows 10 IMAGE_VERSION: 10.0.22000.282 FAILURE_ID_HASH: {a9671108-8db7-dad0-960d-26b0c425ea59} Followup: MachineOwner ---------
Nov 06 2021 11:48 AM
Nov 07 2021 07:59 AM
The same thing is happening on my Surface Laptop Studio (Window 11 build 22000.258). It makes the Dial pretty useless.
Nov 07 2021 04:02 PM
Nov 12 2021 08:17 AM
Nov 20 2021 09:00 AM
Nov 26 2021 07:57 PM
+1 for the same issue.
Upgraded to Win11, and when clicking on "Wheel" in Settings-->Bluetooth & devices, the app crashes.
Nov 26 2021 10:33 PM
Nov 27 2021 07:36 AM
I just ended a chat session with MS Support. They pointed me to a troubleshooting page at https://support.microsoft.com/en-us/surface/troubleshoot-problems-with-surface-dial-a208ef11-a4bf-06...
That didn't fix the problem, so I'm sending it back. Too bad...I really wanted to like the Dial.
Nov 28 2021 01:17 AM
Dec 09 2021 04:40 AM
Exact same thing happening here. Surface Dial, Windows 11, trying to add an app makes the configuration page to crash. Would live to see this fixed.
Dec 14 2021 01:54 PM
Dec 19 2021 06:55 AM
@moimart everyone should "like" the OP's original post, since it's the only way it has a chance of getting this moved up the ranks and have a shadow of a chance of getting MS to notice this report.
Dec 20 2021 10:52 AM
Dec 21 2021 05:11 PM
Dec 21 2021 05:19 PM
Dec 21 2021 05:30 PM
@Sonia Cuff --Ahhh, where were you before I sent my Dial back? I really hope this works, but I'm not going to order another one before there's an official fix.
Good job, though (I hope).
Dec 21 2021 05:59 PM
@Sonia Cuff This worked great, thank you so much!
Dec 21 2021 06:09 PM - edited Dec 22 2021 04:42 AM
Thank you Sonia. What an obscure solution, would have been very difficult to just stumble across ;)
Thanks again.