Forum Discussion
RoGirl666
Jan 07, 2022Copper Contributor
Canon MP Navigator EX 1.0 for Canon PIXMA MX310 on Windows 11
Can Canon MP Navigator EX 1.0 for Canon PIXMA MX310 on Windows 11? It keeps telling me to check the connections. I used to work it on
Reza_Ameri
Jan 11, 2022Silver Contributor
Do you have screenshot of this message?
If yes, please reply to this post and paste it.
I want to see if this message is from the Windows or the Printer?
If yes, please reply to this post and paste it.
I want to see if this message is from the Windows or the Printer?
RoGirl666
Jan 11, 2022Copper Contributor
I attached the picture with the message. Keep me posted.
- Reza_AmeriJan 13, 2022Silver ContributorTry report it and use the link to run it in the compatibility mode.
You may share it with the Canon's support too and they might have a workaround. - RoGirl666Jan 12, 2022Copper ContributorI didn't have printer issues when I had Windows 10. It only started when I upgraded to Windows 11. I shall try your link and see.
- Reza_AmeriJan 12, 2022Silver ContributorThe message in the screenshot is from the scanner and not the Windows.
Did you download and install the latest version of the application and the driver.
Make sure report this issue using the Feedback Hub app.
You may run the application in compatibility mode, take a look at:
https://support.microsoft.com/en-us/windows/make-older-apps-or-programs-compatible-with-windows-10-783d6dd7-b439-bdb0-0490-54eea0f45938