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sudipta20's avatar
sudipta20
Copper Contributor
Mar 28, 2021

windows Update issue

When I going to update this KB5000842,then the message(There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x800f081f)) is showing.

  • KapilArya's avatar
    KapilArya
    MVP
    Mar 29, 2021

    Hello sudipta20, 

     

    Please run Windows Update troubleshooter from Settings app > Update & security > Troubleshoot > Additional troubleshooters. See if it works.

     

    If that doesn't work, try this:

     

    Open administrative Command Prompt and type following commands one-by-one followed by Enter key.

     

    net stop wuauserv

    net stop cryptSvc

    net stop bits

    net stop msiserver

    Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

    Ren C:\Windows\System32\catroot2 Catroot2.old

    net start wuauserv

    net start cryptSvc

    net start bits

    net start msiserver

     

    Close Command Prompt and see if Windows Update works then.

     

    Let us know if this helps!

    • Pat260's avatar
      Pat260
      Copper Contributor
      Mar 30, 2021

       I had problems for several months and nothing worked.

      I then from the Microsoft website manually downloaded the most recent upgrade for Windows 10 system.

      Rebooted and hey presto it started working normally. Pat260 

      • HotCakeX's avatar
        HotCakeX
        MVP
        Apr 02, 2021
        That's great, updating to the latest version of OS is always useful 🙂

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