Apr 19 2021 01:34 PM
Apr 19 2021 01:34 PM
I'm a long-term user of the Windows Mail and Calendar app, and it has always worked like a charm for me. However, something happened recently and now every time I try to send away an e-mail from a Gmail account, I got a message saying: "There was an error sending your message". Everything else works: I can read new e-mails normally, and the other e-mail services attached to the app still fully functional (Outlook, Office360, Yahoo). I also noticed that when I try to send an e-mail from a Gmail account, what I wrote goes to the "Draft" folder. I can even access the "draft" on the Gmail website, but when I open it, the formatation is completely crazy.
I got a Dell XPS 13 9370, and I'm running the latest versions of both Windows 10 and the Mail and Calendar app.
I've tried everything I could:
1) I removed the Gmail accounts and added them again but the problem persists;
2) I uninstalled and reinstalled the "Email and Calendar" app but the problem persists;
3) I disabled the antivirus and the firewall but the problem persists (I got a kaspersky);
4) I have already run system corruption checks at the command prompt, but nothing has been found;
What should I do?
This is the pop-up that appears (I'm a Brazilian user, so it is in Portuguese):
Apr 19 2021 02:24 PM
Apr 19 2021 03:19 PM
Apr 19 2021 03:35 PM
Apr 20 2021 02:31 AM
Apr 20 2021 02:46 AM
Apr 20 2021 03:05 AM
Apr 22 2021 08:45 AM
@Andrzej1 I tried this and re-tried all the aforementioned options, but it didn't work. I still can't send e-mails from a Gmail account on the app, although I can normally send them through other non-Gmail accounts on the ap´p. The non-sent e-mails go to the "e-mail outbox" on the app and to the "draft box" on Gmail website, although they appear the formatting is all messed up on the site (with spaces added between each letter - see below).
Apr 22 2021 08:46 AM
Apr 22 2021 08:51 AM
Apr 22 2021 08:52 AM
Apr 22 2021 09:03 AM
Apr 22 2021 09:11 AM
@AndrzejX I just tried on my mom's computer and it worked perfectly there. Its really a problem on my own computer.
About the specifications you asked:
Edição Windows 10 Home
Instalado em 11/06/2020
Compilação do SO 19042.928
Experiência Windows Feature Experience Pack 120.2212.551.0
Apr 22 2021 09:26 AM
Apr 22 2021 12:59 PM
Apr 22 2021 01:20 PM - edited Apr 22 2021 01:30 PM
Windows 10 does not require additional utility programs and it is very likely that this registry clearing caused it - especially since you have the latest stable version of Windows that I use and the mail program on many computers I'm happy! still check in the settings of the mail app for Windows 10 open - accounts - then sync settings and there must be relevant entries . Later I'll add a screenshot of how it should be properly synchronised! And I have no other idea, maybe the update will help!
Apr 22 2021 02:48 PM
Apr 22 2021 03:39 PM
May 10 2021 02:33 AM
@otaviomayrink I have recently started having the exact same problem with Gmail (including drafts with spaces inserted)
Edition Windows 10 Pro
Installed on 12/17/2019
OS build 19042.964
Serial number 011704183257
Experience Windows Feature Experience Pack 120.2212.2020.0
Please advise if you have come across a solution!
May 10 2021 09:48 AM