Forum Discussion
Richard2085
Nov 17, 2021Brass Contributor
Windows 10 install fails
I have a windows pc which originally had 8.1 installed and later upgraded to 10. Recently I was forced to restore it to it original factory settings, 8.1. I am trying to upgrade it to 10. I used th...
- Nov 23, 2021I was able to get ahold of a Microsoft support person. After a chat he had me download an older version of Windows 10 install and it worked.
Thank you for all your support. It was gratefully appreciated.
Richard2085
Brass Contributor
The workstation was restored to 8.1. I was trying to upgrade to 10. I perform an windows update and all were installed.
Reza_Ameri
Nov 19, 2021Silver Contributor
Try perform a Clean Boot and run the setup in this mode and see if the problem persist?
Take a look at:
https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd
Take a look at:
https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd
- Richard2085Nov 19, 2021Brass ContributorPerformed clean reboot per guidelines.
Install get about 70 percent and fails again.