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Windows 10 install fails
I have a windows pc which originally had 8.1 installed and later upgraded to 10. Recently I was forced to restore it to it original factory settings, 8.1. I am trying to upgrade it to 10. I used th...
- I was able to get ahold of a Microsoft support person. After a chat he had me download an older version of Windows 10 install and it worked.
Thank you for all your support. It was gratefully appreciated.
Hi Richard2085,
Are you trying to upgrade your existing Windows 8.1 installation or its new installation?
- I am trying to upgrade the installation from 8.1 to 10, keeping the applications and data. I believe doing a new installation would wipe everything out. That might be the last choice.
Hi Richard2085
Upgrading Windows 10 from Windows 8.1, you need to run setup manually from Windows Explorer, you don't need to boot your PC from the USB.
- I downloaded the installation setup to a usb drive and ran the setup file from the usb drive within window explorer. It goes through the whole process and fails nears the end of the installation.
The same thing happens when I download it to the pc and run it from the download directory.
I did not try downloading by creating an iso for a cd.
As I stated, I don’t know what to try next.
- If it is a new installation of Windows 8.1 , then try run Windows Update and download and install all updates before performing the upgrade.
The workstation was restored to 8.1. I was trying to upgrade to 10. I perform an windows update and all were installed.
