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Windows 10 Download Speed is very slow

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nedim34
New Contributor
Although there is no internet connection speed issue on other mobile devices and computers connected to the same modem, the internet download speed is 2 Mbps and the upload speed is 9 Mbps on my computer. Both Windows 10 Pro and MacOS are installed on the same computer. When I switch to MacOS, the internet download speed is 75Mbps as it should be. I've tried the most common solutions suggested on Microsoft's site and other sites on the subject. None of them worked out. I reinstalled Windows 10 by protecting the files and programs on my computer, but there was no solution. I also shut down all non-Windows applications and services that started automatically when the computer was booted, again, there was no solution. I tried 7-8 more actions without any solution. My computer did not have such a problem 2 weeks ago. It started suddenly.
 
Windows 10 Pro was upgraded recently to version 1909. Even though, I'm not sure I suspect this might be the problem.
 
Any advice is appreciated.
Thanks in advance.
3 Replies
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I have gone through the list of troubleshooting on that link. However, none of them worked. I'm adding a log file here in case it may show any sign of failure and further suggestions. The only thing I noticed is:

 

Session Success/Failures

Status Count

  Successes0
  Failures1
  Warnings1

Disconnect Reasons

Reason Count

  Network connection is stopped by driver. 1
  Operation is cancelled.1

 

Capability change on {a8b849d5-c8ac-4574-b100-2f776769b2f0} (0x47008002000000 Family: V4 Capability: None ChangeReason: CapabilityReset)

 

WLAN AutoConfig service has successfully disconnected from a wireless network.

Network Adapter: Broadcom 802.11ac Network Adapter
Interface GUID: {a8b849d5-c8ac-4574-b100-2f776769b2f0}
Connection Mode: Automatic connection
Profile Name: ege-5G
SSID: ege-5G
BSS Type: Infrastructure
Reason: Network connection is stopped by driver. 

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@nedim34I suspect this might be something related to this: https://support.apple.com/tr-tr/HT208847

 

Some more details about the issue:

I run Windows 10 on Mac Pro, where I also have MacOS.

I installed the recent updates on Windows 10 in early February 2020, but it didn't help.

Weird enough, I could connect to some Wifi modems with very slow connection (i.e. 2Mbps even though the real internet speed is 75Mbps) and could not connect to some others at all.

 

Result: I could not find a solution. Sadly, I had to format everything and start from scratch. Everything seems fine now, but lots of lost time.

 

P.S.: I forgot my former login credentials. So, I had to create another one.