Windows 10 20H2 Restart Issue

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Occasional Contributor

Recently, we piloted some machines to Windows 10 20H2 and we run into an issue with the Settings -> Accounts blade.  When we go into Account, we get an error message saying that Windows will restart in 1 minute.  Other options seems to be ok.  Anyone else experiencing this issue?

 

Here's the User32 error log:

The process wininit.exe has initiated the restart of computer <logged on username> on behalf of user for the following reason: No title for this reason could be found

Reason Code: 0x50006
Shutdown Type: restart
Comment: The system process 'C:\WINDOWS\system32\lsass.exe' terminated unexpectedly with status code -1073740940.

5 Replies

@lpham 

Are they using Microsoft Account or Local Account?

In case it is Microsoft Account, are you connected to company's account or Microsoft's personal account?

Have you tried running sfc /scannow in command prompt?

Check and see if there is any pending updates?

@Reza_Ameri-Archived They're on-prem accounts synced up into AAD.  We're currently hybrid-joined to AAD.  I have ran sfc /scannow but it did not find anything.    

@lpham 

In the affected devices, open start and search for feedback and open Feedback Hub app and report this issue.

You may look into Event Viewer and see if you could find anything.

In case, it is urgent contact Microsoft Support.

@Reza_Ameri-Archived This was some what resolved with the Nov patch.  It is also a known issue - "

You might receive an error when accessing the sign-in options or users MMC snap-in"

 

https://docs.microsoft.com/en-us/windows/release-information/status-windows-10-20h2#1514msgdesc

 

 

@lpham 

Engineers in Windows team continually investigate and resolve issues.

Glad problem have been fixed.