Forum Discussion

Brass Contributor

Nov 04, 2020

Windows 10 20H2 Restart Issue

Recently, we piloted some machines to Windows 10 20H2 and we run into an issue with the Settings -> Accounts blade. When we go into Account, we get an error message saying that Windows will restart ...

Windows 10 20H2

Reza_Ameri-Archived

Bronze Contributor

Nov 05, 2020

lpham

Are they using Microsoft Account or Local Account?

In case it is Microsoft Account, are you connected to company's account or Microsoft's personal account?

Have you tried running sfc /scannow in command prompt?

Check and see if there is any pending updates?

lpham
Brass Contributor
Nov 05, 2020
Reza_Ameri-Archived They're on-prem accounts synced up into AAD. We're currently hybrid-joined to AAD. I have ran sfc /scannow but it did not find anything.
- Reza_Ameri-Archived
  Bronze Contributor
  Nov 06, 2020
  lpham
  In the affected devices, open start and search for feedback and open Feedback Hub app and report this issue.
  You may look into Event Viewer and see if you could find anything.
  In case, it is urgent contact Microsoft Support.
  - lpham
    Brass Contributor
    Nov 16, 2020
    Reza_Ameri-Archived This was some what resolved with the Nov patch. It is also a known issue - "
    You might receive an error when accessing the sign-in options or users MMC snap-in"
    
    https://docs.microsoft.com/en-us/windows/release-information/status-windows-10-20h2#1514msgdesc