Forum Discussion
Win10 auto-scroll & auto-zoom issue help
For the past few days, my Windows 10 laptop has been behaving strangely with what I can only describe as an auto-scroll and auto-zoom issue. Whenever I'm browsing a webpage, working in a document, or even just looking at my desktop, the screen will suddenly start scrolling downward on its own or zoom in and out randomly as if someone else is controlling the mouse, and this happens even when I'm not touching the keyboard, trackpad, or an external mouse. I've already tried restarting my computer and checking for driver updates, but nothing has fixed it. Has anyone else experienced this glitch and found a solution? Thank you in advance for any help you can offer.
2 Replies
- Attila MatyasBrass Contributor
You pull everything out and carefully turn the machine over and tap it gently to shake out the crumbs that got stuck while you were eating the cookies while you were working, and with a toothbrush that is as soft as possible, you try to clean out the things stuck in the buttons, shaking it left and right while upside down.
Plus, you press all the buttons at once so that you can shake out the ones that are stuck. Be careful of course, but you'll succeed.
As for the mouse, you can use a cotton swab or alcohol, but if it's several years old, it's better to replace it. It doesn't have to be expensive, just a newer model. Look for it on Amazon or EBay, or just in a store near you.
https://www.ebay.co.uk/itm/127908927765?_skw=msi+mouse&itmmeta=01KTQ7RTQ4VRDM1K1VGXHCT57A&hash=item1dc7f75915:g:HJYAAeSwXBJp0mXA&itmprp=enc%3AAQALAAAA4GfYFPkwiKCW4ZNSs2u11xCgVqZEpaQWuF2tazcYgN3p4TBkJapeIuOYcNW%2FzylmF0Mfse4%2FIo0wTRQnZajVvbH2qWfxI198Qe0MoXIfKayt5Z52P9tluAOj%2Bl4%2FhVJWW4EWRzyJhpocKJO37ZyEb%2FQfNfMOWRVgw%2Fv370W8WjwJs5BYfjaQ7x%2BfTAa8T4Ph9ggeK06WiXXzXAtIwArA8ngFl%2BPwwNpcMwwMUXQQ5Z3Vp0Z7745IJJ1%2BxSsT5iVZxQsbJVW%2F6bPA%2FNYW1vS94PFDsRuxnwv1%2Fw2MuIdwxcKm%7Ctkp%3ABk9SR9yr4-fVZw
- AAbel2215Copper Contributor
Unplug any external mouse, trackpad, or touchscreen devices. Sometimes, faulty peripherals can cause erratic input signals.