When certain windows monthly quality updates failed with 0x80070003 error code.

Copper Contributor


Windows monthly quality updates is a regular part of Windows servicing.
Unfortunately, In some instances, the monthly quality updates may fail on certain devices.

Among the recent cases I have observed, I would like to provide a scenario that encountered a failure accompanied by the error code 0x80070003.

Generally, the error code 0x80070003 occurs when the system cannot find the path specified. If you examine the CBS.log file located in the c:\windows\logs directory on the device that experienced a failed update with the error code 0x80070003, you may observe results similar to the provided image. 





As depicted in the provided image, it appears that certain monthly quality updates are attempting to gather and configure device drivers during the installation process. However, on the problematic device, it seems that the specific driver's inf file path cannot be located. 


To resolve the issue, it may be necessary to identify which driver's inf file is missing or cannot be found on the system. To locate the problematic file, you can refer to the setupapi.dev.log file in the C:\windows\INF directory.




As depicted in the provided image, It has been observed that the problematic device is unable to retrieve the C:\Windows\System32\DriverStore\FileRepository\netathrx.inf_amd64_220db23f5419ea8d\netathrx.inf file. Therefore, by obtaining the file from a normal PC and merging it, the issue was successfully resolved.

I sincerely hope that this information can be helpful to the same issue.


Troubleshoot the Windows Update for Business deployment service - Windows Deployment | Microsoft Lea...

[MS-ERREF]: Win32 Error Codes | Microsoft Learn 


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