What is Quick.Books Error OL-222 and how can it be resolved?

[AmandaPatton62]

I'm encountering Quick.Books Error OL-222 when trying to import my bank transactions. It says something about an unsupported format. How can I resolve this issue and successfully import my bank data?

[#2]

Hi,@AmandaPatton62 

Quick.Books Error OL-222 usually arises due to an unsupported or corrupt file format when importing bank transactions. To resolve this issue, follow these steps:

1. Update Quick.Books: Ensure you are using the latest version of Quick.Books.
2. Download Bank File Again: Redownload the bank transactions file directly from your bank's website to ensure it's not corrupted.
3. Check for Special Characters: Ensure the file does not contain any special characters or unsupported formatting.
4. Use Web Connect: Manually import the file using the Web Connect feature in Quick.Books.
5. Seek Assistance: If the issue persists, contact your bank to verify the file format and get further assistance.