Forum Discussion
Unable to connect via RDP with Microsoft Account
- Mar 13, 2024
Tomas_Chylik
If anyone has run into the same problem, I have found that a user with a Microsoft account has never logged into the computer with a password. The first time he logged in with Microsoft Authenticator and then used his PIN each time.
So the solution was to log this user on the remote computer using the password first.
The RDP connection to the Microsoft Accoun account is then fully functional.
Tomas_Chylik
If anyone has run into the same problem, I have found that a user with a Microsoft account has never logged into the computer with a password. The first time he logged in with Microsoft Authenticator and then used his PIN each time.
So the solution was to log this user on the remote computer using the password first.
The RDP connection to the Microsoft Accoun account is then fully functional.
thanks for sharing your solution but it didn't work for me. Actually the user has logged in many times before I connected via Remote Desktop client.
Also I tried with a local account and it works.
The solution instead, can be to put a \ before the username. This works.