Sep 07 2020 02:51 AM
Hello,
We have Windows 10 Machines that take time to reboot or come back to login screen. it takes 8 minutes to reboot and 6-7 minutes for machine to come out of Standby mode. Sometimes MIC or Camera stop working.
Please suggest which Microsoft Tools can be used to collect Logs of such problem machines. What troubleshooting can be performed to dig deeper and find problems with regards operating system.
Regards,
Rakesh
Sep 08 2020 04:57 AM
Best place to start would be the event viewer on the computer in question (right click on the start button and select event viewer)
There will be a lot of information there, but it's normally the best place to start when troubleshooting issues.
Sep 08 2020 08:39 AM
As it has been said, Event Viewer is the best place to see logs and start investigating.
You may open Task Manager and under Startup tab, check what apps are in startup and their performance impact.
Sep 08 2020 06:14 PM
Sep 09 2020 03:07 PM
The tool to use would be Windows Performance Analyzer (WPA)
Dpwnload:
Documentation on usage:
https://docs.microsoft.com/en-us/windows-hardware/test/wpt/windows-performance-analyzer
Support documentation root causes on Slow Boot Slow Logon issues (SBSL)