Microsoft Photos Crashing

Copper Contributor

Good day,

Recently I have been editing a large number of photos and found that after every 8 - 10 photos the app just stops responding. I check under resource monitor and find it using up to 30% cpu capacity for about 20 seconds and then the app is totally useless. I close the app and continue for another 8 -10 photos then the same thing happens. Really frustrating.


Any solutions? I have CorelPAINT 2020 but the cropping and straightening just works faster in Photos.

1 Reply
please check if Photos app is up to date, you can do so from Windows store, from the menu at the top right => downloads and updates => Get Updates button

also check if you are using up to date Windows 10, currently latest version is 20H2 (second half of 2020)
you can check your version from Settings => System => About

check for updates from Windows update or from here:

if everything is up to date, please submit a feedback about this problem in feedback hub app

use the "recreate my problem" to reproduce the issue while feedback hub app is recording, so MSFT developers can look into the issue you are having.