Forum Discussion
Lionelj
Dec 08, 2020Copper Contributor
Microsoft Photos Crashing
Good day, Recently I have been editing a large number of photos and found that after every 8 - 10 photos the app just stops responding. I check under resource monitor and find it using up to 30% cpu...
HotCakeX
Dec 08, 2020MVP
Hello,
please check if Photos app is up to date, you can do so from Windows store, from the menu at the top right => downloads and updates => Get Updates button
also check if you are using up to date Windows 10, currently latest version is 20H2 (second half of 2020)
you can check your version from Settings => System => About
check for updates from Windows update or from here:
https://www.microsoft.com/en-us/software-download/windows10
if everything is up to date, please submit a feedback about this problem in feedback hub app
https://support.microsoft.com/en-us/windows/send-feedback-to-microsoft-with-the-feedback-hub-app-f59187f8-8739-22d6-ba93-f66612949332
use the "recreate my problem" to reproduce the issue while feedback hub app is recording, so MSFT developers can look into the issue you are having.
please check if Photos app is up to date, you can do so from Windows store, from the menu at the top right => downloads and updates => Get Updates button
also check if you are using up to date Windows 10, currently latest version is 20H2 (second half of 2020)
you can check your version from Settings => System => About
check for updates from Windows update or from here:
https://www.microsoft.com/en-us/software-download/windows10
if everything is up to date, please submit a feedback about this problem in feedback hub app
https://support.microsoft.com/en-us/windows/send-feedback-to-microsoft-with-the-feedback-hub-app-f59187f8-8739-22d6-ba93-f66612949332
use the "recreate my problem" to reproduce the issue while feedback hub app is recording, so MSFT developers can look into the issue you are having.