SOLVED

Microsoft Photos app preview

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Hello, 

 

I want to add a preview of Microsoft Photos and it writes to me...

Sorry we couldn't add you to the photos preview program

 

How to fix this error?

 

Thanks

 

 

10 Replies
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Hello @Deleted,

 

Try to reset Photos app and see if it helps:

 

  1. Open Settings.
  2. Go to System > Apps & features.
  3. Locate Photos app and click on Advanced options.
  4. Click the Reset button.

Hope this helps!

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Hi, thanks for the help, but it doesn't work, I've tried restarting app many times but always the same error
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Hi @Deleted  

 

If you want to join Photos app preview, please read this article: 
https://www.tenforums.com/tutorials/104459-join-leave-windows-app-preview-program-apps-windows-10-a.html 

 

If you want to see a preview of your photos that's all another matter. Please elaborate better.

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I have Windows 10 Insider installed on my PC in the DEV channel, when I open the Windows 10 Photos app, I can't connect to the app preview, it always writes an error
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@Deleted  

 

This could be a bug of your Insider Preview version and should be addressed by Feedback Hub.

Could you please produce a screenshot of this error message?

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I wrote it on the Feedback Hub, I also reinstalled the PC, nothing helped

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Best Response
Solution

@Deleted  

 

I checked on my pc and it happens to me too

 

Spigolo_0-1600171641294.png

 

Likely a glitch in this version, be patient.

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I@Deleted   I also get this, and have been getting that exact error for well over 8 or 9 months.  I fear it may be on perma-break!

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@DeletedDitto, posted to Feedback Hub months ago.  I feel there are more pressing issues they face than a broken button buried in the Photos app...

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@Kapil Arya I can confirm that this does not work.  It was a good suggestion - I almost pulled the trigger on a full reset last night in fact.  I'm always a bit gun-shy on resets though :)