Forum Discussion
Ozo123123
Nov 01, 2021Copper Contributor
Locked out of my PC! BitLocker was enabled on it's own and I have no key
Hi all, This happened on my dad's Acer 5 A515 laptop. as far as I can tell - he just opened the laptop one day and was locked out of his PC with the Bitlocker screen on. He never enabled it or s...
SalmanAhmed
Steel Contributor
Hi Ozo123123
Please login to your Microsoft Account from another computer, Devices, select your device and click See detail, from Bitlocker data protection, select Manage recovery keys.
Please share your feedback, do not hesitate to contact me for further assistance, I will welcome all the questions you may have.
TPWONG
Feb 08, 2024Copper Contributor
the recovery key come with AlphaNumeric but the recovery key field can only accept numeric.
- Aaron3790Mar 05, 2024Copper Contributor
I'm having the same issue with not being able to enter the alfanumerics, it will only let me enter the numbers for the key. Is there a solution for this or will I have to format and reinstall my OS?
- HarrisarbMar 08, 2024Copper ContributorBoot into a recovery disk and backup your data. After that, format the C drive and reinstall Windows.