Jabra Evolve 40 Duo stopped working

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New Contributor

Hello,

 

After recent upgrade of my windows Jabra Evolve 40 Duo headset stopped working all of a sudden.

Same headset works on different PC's and Laptops as expected but on this particular laptop it stopped working. It does not detect the device when I plug it.

 

Attaching the system information for reference.

 

Thanks.

 

Kind Regards

Anand

1 Reply

Hello @anandktripathi,

 

I had similar situation recently with Jabra after PC woke up from sleep.

Luckily it was fixed after reboot.

Did you try to reinstall Jabra Direct?