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anandktripathi's avatar
anandktripathi
Copper Contributor
Apr 19, 2021

Jabra Evolve 40 Duo stopped working

Hello,

 

After recent upgrade of my windows Jabra Evolve 40 Duo headset stopped working all of a sudden.

Same headset works on different PC's and Laptops as expected but on this particular laptop it stopped working. It does not detect the device when I plug it.

 

Attaching the system information for reference.

 

Thanks.

 

Kind Regards

Anand

  • ychakarov's avatar
    ychakarov
    Brass Contributor
    Jun 15, 2021

    Hello anandktripathi,

     

    I had similar situation recently with Jabra after PC woke up from sleep.

    Luckily it was fixed after reboot.

    Did you try to reinstall Jabra Direct?

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