File to run compatibility with Windows XP service pack 2

[TheJuke16]

Hello,

  I'm a first timer here, I just joined.  First, I hope I'm in the right place to get help for a question I have.

Second, I hope my question makes sense the way I'm going to ask it.

On You Tube I watched a video on how to "Reset a Waste Ink Absorber and Counter for an Epson XP-800 printer".

The technician said the file I have to do that task can only be run on Windows XP service pack 2.

My laptop is running Microsoft Edge Windows 10.  The Technician stated if I am running in anything but Windows XP service pack 2, I need to "Set the file in Compatibility Mode with Windows XP service pack 2".

Honestly, this is way over my head and I would like help understanding what I need to do to achieve this.

As I said above, I hope this question makes sense, I am only repeating what the Technician stated in the video.  Is this something that can be answered here in Microsoft Tech Community or should I be elsewhere?  Thank you so much in advance for a reply.  TheJuke16

[#2]

Hi@TheJuke16 

Welcome to the MTC!

Of course your question can be answered in Microsoft Tech community but this community is about Edge insider while your problem is about Windows 10, the community of which is here:

https://techcommunity.microsoft.com/t5/windows-10/ct-p/Windows10

You can find the list of all available communities in here:

https://techcommunity.microsoft.com/t5/Communities/ct-p/communities

Back to your topic, please have a look at this

Make older apps or programs compatible with Windows 10

https://support.microsoft.com/en-us/help/15078/windows-10-make-older-apps-or-programs-compatible

Cheers!

[#3]

Thanks @HotCakeX! 

@TheJuke16 Yes, you've posted in the Microsoft Edge Insider Discussions forum, which is intended for discussions on the new Edge browser, while your question is more relevant to Windows 10. I'm moving your question to the Windows 10 discussion space.