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Soham1010
Brass Contributor
Jul 29, 2021

Error code 0x80070490: Adding Gmail to Mail App

Hello Guys, 

 

For long time, I'm trying to add my Gmail account to Microsoft Mail app on Windows 10. Every time I tried to add Gmail account, a error code 0x80070490 always brought up. I've researched online on this error code matter but nothing drastically troubleshooting steps found and no response directly from Windows Team on error code. Here are the steps that I've already performed on my computer multiple time's which also includes after every major updates of Windows 10. Note: When signing into my Gmail account, I give full access to access my account and when the app tried to access the account, that's when I get error code appear.

 

- Terminate and Reset the app from Settings/Apps/ Mail and Calendar > Advanced Options & Restart

- Update the Mail and Calendar app from Microsoft Store > Downloads and Updates 

- Remove the app through PowerShell as Admin & Restart

(Get-AppxPackage Microsoft.windowscommunicationsapps | Remove-AppxPackage)  

Reinstall the app from Microsoft Store & Restart Restart

- Set the Net User as Administrator from CMD & Restart

(net user administrator /active:yes)

- Run SFC Scannow & Restart 

- Give all Windows apps a Full Control 

& Finally - Restart Credential Manager Service & Restart 

- Final OPTITION Wipe and Reinstall Windows 10 from scratch 

 

After following all of these troubleshooting steps, I'm still promoting a Error Code 0x80070490 when signing into Gmail account. If anyone found a trick or fix, please do let me know below.

Windows Team please do look into this case and fix the issue. 

 

My Computer Specs

Windows 10 Education 20H2 19042.985 x64

Intel core i5-2500 CPU

16GB RAM 

NVIDIA GeForce GT 1030 

240GB SSD Storage

Mail and Calendar app version: 16005.13426.20920.0 

@

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Hello Guys, 

 

For long time, I'm trying to add my Gmail account to Microsoft Mail app on Windows 10. Every time I tried to add Gmail account, a error code 0x80070490 always brought up. I've researched online on this error code matter but nothing drastically troubleshooting steps found and no response directly from Windows Team on error code. Here are the steps that I've already performed on my computer multiple time's which also includes after every major updates of Windows 10. Note: When signing into my Gmail account, I give full access to access my account and when the app tried to access the account, that's when I get error code appear.

 

- Terminate and Reset the app from Settings/Apps/ Mail and Calendar > Advanced Options & Restart

- Update the Mail and Calendar app from Microsoft Store > Downloads and Updates 

- Remove the app through PowerShell as Admin & Restart

(Get-AppxPackage Microsoft.windowscommunicationsapps | Remove-AppxPackage)  

Reinstall the app from Microsoft Store & Restart Restart

- Set the Net User as Administrator from CMD & Restart

(net user administrator /active:yes)

- Run SFC Scannow & Restart 

- Give all Windows apps a Full Control 

& Finally - Restart Credential Manager Service & Restart 

- Final OPTITION Wipe and Reinstall Windows 10 from scratch 

 

After following all of these troubleshooting steps, I'm still promoting a Error Code 0x80070490 when signing into Gmail account. If anyone found a trick or fix, please do let me know below.

Windows Team please do look into this case and fix the issue. 

 

My Computer Specs

Windows 10 Education 20H2 19042.985 x64

Intel core i5-2500 CPU

16GB RAM 

NVIDIA GeForce GT 1030 

240GB SSD Storage

Mail and Calendar app version: 16005.13426.20920.0 

@

","body@stringLength":"2336","rawBody":"

Hello Guys, 

 

For long time, I'm trying to add my Gmail account to Microsoft Mail app on Windows 10. Every time I tried to add Gmail account, a error code 0x80070490 always brought up. I've researched online on this error code matter but nothing drastically troubleshooting steps found and no response directly from Windows Team on error code. Here are the steps that I've already performed on my computer multiple time's which also includes after every major updates of Windows 10. Note: When signing into my Gmail account, I give full access to access my account and when the app tried to access the account, that's when I get error code appear.

 

- Terminate and Reset the app from Settings/Apps/ Mail and Calendar > Advanced Options & Restart

- Update the Mail and Calendar app from Microsoft Store > Downloads and Updates 

- Remove the app through PowerShell as Admin & Restart

(Get-AppxPackage Microsoft.windowscommunicationsapps | Remove-AppxPackage)  

Reinstall the app from Microsoft Store & Restart Restart

- Set the Net User as Administrator from CMD & Restart

(net user administrator /active:yes)

- Run SFC Scannow & Restart 

- Give all Windows apps a Full Control 

& Finally - Restart Credential Manager Service & Restart 

- Final OPTITION Wipe and Reinstall Windows 10 from scratch 

 

After following all of these troubleshooting steps, I'm still promoting a Error Code 0x80070490 when signing into Gmail account. If anyone found a trick or fix, please do let me know below.

Windows Team please do look into this case and fix the issue. 

 

My Computer Specs

Windows 10 Education 20H2 19042.985 x64

Intel core i5-2500 CPU

16GB RAM 

NVIDIA GeForce GT 1030 

240GB SSD Storage

Mail and Calendar app version: 16005.13426.20920.0 

@

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0x80070490: Adding Gmail to Mail App","moderationData":{"__ref":"ModerationData:moderation_data:4069848"},"body":"

Soham1010 Yes, yes, yes. That's why people prefer to use gmail instead of mail. It has less bugs and more stable.

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After spending many hours what worked for me. 

 

INstead of adding account in the email app,  I have added accoutn under settings > accounts > email & accounts. I have managed to add google and yahoo account - both had the same error code. 

 

IT DID WORK. 

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Soham1010 https://www.youtube.com/watch?v=KFUsPCDYdVI

 

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Soham1010 Hi folks, thanks for your responses. I found an easier method by accident I think?

 

I went to Add/Remove programs

Right click on the mal and calendar APP

clicked both reset and repair

 

Then was able to login fine.

 

Hope that helps someone:)

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just solved by uninstalling the app which come with the new os or in new device -- re downlod app from store and proublem fixed. it might have some issue with the app come with new os.

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Suerte familia.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-05-20T17:31:58.532-07:00","lastPublishTime":"2022-05-20T17:31:58.532-07:00","metrics":{"__typename":"MessageMetrics","views":14792},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:Windows/category:products-services/category:communities/community:gxcuf89792board:Windows10space/message:2594665/message:3408387","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:1344399":{"__typename":"User","id":"user:1344399","uid":1344399,"login":"addonsdotpk","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-03-26T14:40:34.441-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/m_assets/avatars/default/avatar-10.svg?time=0"},"rank":{"__ref":"Rank:rank:37"},"entityType":"USER","eventPath":"community:gxcuf89792/user:1344399"},"ModerationData:moderation_data:3267746":{"__typename":"ModerationData","id":"moderation_data:3267746","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:3267746":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1344399"},"id":"message:3267746","revisionNum":1,"uid":3267746,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Windows10space"},"parent":{"__ref":"ForumTopicMessage:message:2594665"},"conversation":{"__ref":"Conversation:conversation:2594665"},"subject":"Re: Error code 0x80070490: Adding Gmail to Mail App","moderationData":{"__ref":"ModerationData:moderation_data:3267746"},"body":"I had the same issue as i bought my new laptop and tried to sign in the mail app,so i simply updated the mail app from microsoft store and then i could easily log in to my account and had no issue with it ever since","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-03-26T14:43:10.559-07:00","lastPublishTime":"2022-03-26T14:43:10.559-07:00","metrics":{"__typename":"MessageMetrics","views":15680},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:Windows/category:products-services/category:communities/community:gxcuf89792board:Windows10space/message:2594665/message:3267746","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:1307200":{"__typename":"User","id":"user:1307200","uid":1307200,"login":"Tontothe3rd","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-02-14T20:42:21.668-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/m_assets/avatars/default/avatar-9.svg?time=0"},"rank":{"__ref":"Rank:rank:37"},"entityType":"USER","eventPath":"community:gxcuf89792/user:1307200"},"ModerationData:moderation_data:3166034":{"__typename":"ModerationData","id":"moderation_data:3166034","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:3166034":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1307200"},"id":"message:3166034","revisionNum":1,"uid":3166034,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Windows10space"},"parent":{"__ref":"ForumTopicMessage:message:2594665"},"conversation":{"__ref":"Conversation:conversation:2594665"},"subject":"Re: Error code 0x80070490: Adding Gmail to Mail App","moderationData":{"__ref":"ModerationData:moderation_data:3166034"},"body":"I recently had this issue. 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