Forum Discussion

Eathan McCue's avatar
Eathan McCue
Copper Contributor
Nov 27, 2017

Cannot reset Windows

Hi I’m using Windows 10 Home, version 10.0.15063, build 15063.
I am trying to reset my computer (just because I want a fresh start) and when I try to do so I get the error “Could not find the recovery environment”.

Any ideas of how to get around this? I’ve tried making a recovery environment on a USB and booting from it but it still won’t reset. Any help would be appreciated.
Thanks!

1 Reply

  • This worked for one of my customers: https://answers.microsoft.com/en-us/windows/forum/windows_10-update-winpc/cant-reset-windows-10-could-not-find-recovery/58cc7a57-ec3d-432b-b3a8-619b73805f1a?auth=1

    Hope it helps...

Resources