Forum Discussion
Q&A App - There was a problem reaching this app
Hi All,
Tried to add the Q&A App to a meeting / webinar.
"There was a problem reaching this app"
Tried to:
- Desktop app and Web App
- Disable Previews Modes
- Tried clearing cache
- Tried uninstalling/reinstalling Teams
Same Happens.
Am I correct to assume that the Q&A app does not work if YAMMER is disabled?
Best regards,
benoitf
Hi benoitf ,
While it is not required to have deployed Yammer, you do need to ensure it is not being blocked. See the docs here -> Administering the Q&A app overview (microsoft.com)
7 Replies
- The previous solution (a link to the docs) no longer works, link is broken.
It is probably outdated anyways because Q&A App was removed from Teams App Store in August 2022.
It is now January 2023, I am running my first test Webinar, but when I click on Q&A I get the same error: "There was a problem reaching this app"
We are not using Yammer, but I don't think it's blocked (I see Yammer for Academic is included).
Can you please advise how to fix this?- BryanNyce
Microsoft
Q&A is no longer added as an app, it is simply enabled through the meeting options. Seem Q&A in Teams meetings - Microsoft Support.
The new admin docs are here -> Manage Q&A in Teams Meetings - Microsoft Teams | Microsoft Learn
- Hi
As a employee in a company not using Yammer how I can use Q&A in Teams?
I get the same error 'There was a problem reaching this app'
- BryanNyce
Hi benoitf ,
While it is not required to have deployed Yammer, you do need to ensure it is not being blocked. See the docs here -> Administering the Q&A app overview (microsoft.com)
