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janots
Copper Contributor
Joined Mar 19, 2020
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New Office 365 license split account
Hi, Today I was going to add a new MS Office 365 Essentials license to an existing microsoft account where licenses for two MS Office 2016 for Mac licenses existed already. The result was that I ended up with two accounts on the same email and authentication issues as a result. I went to the original account and changed the primary email to create two completely separate accounts but now struggle with several problems. 1 - the teams button doesn't show in outlook 2016, despite restart of both outlook and teams. build version was 16.16. The license is Office Home & Business 2016 for Mac, - I'm not a wizz on Mac, but will I get 16.24 version just by running automatic updates? understand last update was run only a month ago. - Is there anything else I can do to get the synchronization and teams int 2 - In Teams, both the application and the web version, it keep showing an error saying "Can't sync right now. We'll try again soon." when trying to create, edit and manage meetings in calendar.
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