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PurFi-Val
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Joined 9 months ago
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Create a shared mailbox for unlicensed global admin user
Hi, I have created an unlicensed user to be a global admin because paying for a license would be a waste of money since it is meant to manage only. However, I noticed that Microsoft frequently sends communications to this user (e.g., billing emails, or if I submit a tech support ticket, etc.). Therefore, I decided that this user needs a corresponding mailbox to receive all these emails, and then delegate access to this inbox to appropriate users. Unfortunately, this process has turned out to be quite challenging. I can create a new shared mailbox, which creates an unlicensed user, but it is not allowing me to change or reassign the names and put the two together. The new Exchange admin center is not letting me create a mailbox there, and when I try modifying the SMTP address, it gives an error related to Azure Directory and does not change anything. I hope someone can help me accomplish adding a shared mailbox to an existing unlicensed user. Thank you.774Views0likes3Comments
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Re: Important Notice: Changes to Microsoft 365, Office 365, and Microsoft Teams licensing.
Essentially, this change results in an increase in the total cost of the Office 365 E3 plan by $3.00 per user, moving from $23.00 to a combined total of $20.75 + $5.75 = $26.00 for all new subscripti...5likes0Comments