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Belfast_TechGuy
Copper Contributor
Joined 9 months ago
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Unable to switch to New Teams (work and school) (FIXED!)
Ahead of the April 1st switchover, I have a user with a rather peculiar issue: he is facing this banner when trying to change to the New Microsoft Teams (work and school): "Something went wrong, and we couldn't open the new teams. Please try again." Steps tried to resolve: Cleared the Classic Teams cache Cleared the New Teams cache Added a Reg_Dword to registry (BlockNonAdminUserInstall) Set value to 0 Registry path: Software\Policies\Microsoft\Windows\Appx The above steps did not work. Solution: Uninstall Teams Classic Online Repair of Microsoft 365 suite (which now includes MS Teams) resolved the issue entirely.
