IT Pro
195 TopicsTeams Calling Policies Rollout
I have been working on screen pops for inbound PSTN calls, specifically the "Open apps in browser for incoming PSTN calls" & "URL to open apps in browser for incoming PSTN calls" settings in Calling Policies. Is there any documentation on how the whole policy application process works in Teams? It seems to be frustratingly inconsistent. My experiences with updating the link used in calling policies with Windows Desktop clients: During the first production rollout, it took days for some clients to pick up changes to the link. I am logging which pop screen is activated and saw that some picked up the change in a couple of hours, but a few here and there took a couple of days. One lone straggler never picked up the policy change even after having him restart the app, then logout out of Teams and restart. He finally picked up the change after I toggled a policy switch off and on saving twice in between. If picked up within a few minutes. During testing this week, I changed the link in the calling policy, and it did not take effect even after 24 hours on the test clients. I again made a couple of tweaks to the policy, saved the policy, reversed the changes, saved again and within a few minutes, the policy applied to the test clients. A day later, I opened a client using the same Teams account on a different computer and it still had the old policy. Several hours later, it was still using the old settings. Signing out/into teams and restarting the app did not trigger an update to policies. About twelve hours ago, I made a policy change and so far, the client hasn't picked up the change. I shut down Teams, deleted the %appdata%\Teams folder and restarted the app. Interestingly, the %appdata%\Teams folder has not been recreated. Most apps recreate their folder right at launch, but it's been half an hour. The client is still using the old link setting. Questions: Does anyone know if the 24 hours for policies to deploy is for the cloud to deploy, or for the client to check for updates? Does anyone know a reliable way to force a desktop client to refresh policies? Do certain policy changes trigger a more immediate rollout? I seem to remember the Lync/Skype For Business clients having a scheduled update cycle for policies, but there were ways to force it to refresh by deleting files/folders, specific setting or running commands. Testing aside, the fact that a policy change was never picked up in a week by at least one client, makes me wonder how many clients are running on outdated policies that we can't verify.13Views0likes0CommentsMicrosoft Teams Rooms Technical Solutions Professional Exam and Training
For those working on Microsoft Teams Rooms, Microsoft has recently released a specific exam for Microsoft Teams Rooms Technical Solutions Professionals, aimed at technical roles in Partners working with Microsoft Teams Rooms. This follows the Microsoft Teams Rooms Solution Sales Professional Exam The exam (or “Mission” as they are called) is on Microsoft Expertzone . It’s free to take and you can sign in with your Microsoft 365 account and the training is available on the Microsoft Partner Readiness hub Links to exam and resources here on my blog if you are interested: https://tomtalks.blog/microsoft-teams-rooms-technical-solutions-professional-exam-training/ Have you taken it yet? Got any thoughts? Tom35KViews4likes4CommentsHow to Record a Voice Note in Microsoft Teams A Quick and Powerful Way to Communicate
In today’s fast-paced work environment, clear and quick communication is critical. While chat messages and video calls are great, sometimes you just need a simple, human way to express your thoughts—enter voice notes in Microsoft Teams. Microsoft Teams now allows users to record and send voice notes directly in 1:1 and group chats, making communication more personal, fast, and expressive. Whether you’re on the move, multitasking, or just prefer speaking over typing, this feature is a game-changer. https://dellenny.com/how-to-record-a-voice-note-in-microsoft-teams-a-quick-and-powerful-way-to-communicate/240Views1like0CommentsTeam not visible in Teams admin centre or from get-Team powershell by owner and global admin.
In my organization we currently have 16 teams. However in teams admin->manage teams I only see 14. Two of them do not show up. All were create a couple years ago and for the most part have been fine. I also think they may have shown up in the past but no long but my memory is not 100% on that. The 2 team with issue I am able to fully use the team but unable to manage them from an admin point of view. I recently as asked to add some member to private channels in these teams. However I am able to do so. I am both owner of the team and my account has global admin role. I have also run powershell get-Team and only list 14 teams with the 2 in question being missing. Under https://portal.office.com/adminportal/home#/groups > "Active teams and groups" I can see all 16 groups however the 2 in teams question don't have the "Teams" icon under "team status". From this groups window if I click "Add Teams" it tries and comes back with "We couldn't create a team for this group. Please try again." All 16 teams show under "Sharepoint admin center">active sites with "Teams" icon showing share point being connected to the team. Is there a way to reconnect these teams back to there groups? ThanksSolved874Views0likes6CommentsGreen Blocky Glitch on Shared Screen in New Teams Meeting
I have a user on New Teams that repeatedly has trouble with screens being shared in meetings by other people showing up as a Green Blocky mess on her end. So far we have cleared cache, uninstalled and reinstalled New Teams, updated graphics drivers, tested her internet connection (measured at 300Mbps down by 35Mbps Up and she is the only user on it) performed normal system maintenance (SFC, D.I.S.M, CHKDSK), and restarts galore. No luck. Any suggestions would be greatly appreciated.9.7KViews7likes49CommentsAdministrative template files (ADMX/ADML) for the new version of Microsoft Teams
Hi, I’m trying to see if administrative template files exist for the new version of Teams yet. Does anyone know if they exist? I want to disable the new version of Teams from auto-startup globally. I have the policy applied on the old version of Teams, but have not been able to locate the policy for the new version. I was able to find the registry entry and disable auto-startup from there, but would like to have the ADMX/ADML for the group policy's.14KViews0likes5CommentsTeams SMS Campaign Approval
Our use case is strictly for receiving inbound notifications. We do not send any outbound messages. As we won't be using the SMS feature to contact individuals directly. Is there any way to get approved without fulfilling requirements that don't apply to our specific use case like the Call-To-Action and SMS Terms and Condition?70Views0likes1CommentCross-Tenant Shared Meeting Room Spaces
We have two M365 tenancies under our group. We need to allow users from both tenants to use Meeting room resources (book rooms, use calendars etc..). Is this just about configuring Exchange OR Sharing in EXO or do we need anything beyond that to facilitate Teams meeting room resource sharing? Would we also need to sync these meeting room objects across tenancies to allow users to see them in GAL etc.. ? Thank you!913Views0likes3CommentsUser getting not informed in ACTIVITY when SharePoint library is updated
Hello After a couple of weeks user are not getting informed in Teams ACTIVITY when a new or updated document in the library is created. It is a bit weird as some are getting updates others are not. But the ones not getting updates, getting updates from others. If we are looking inside the settings of the client, everything is ok. They will get notifications in their ACTIVITY in Teams. How can we fix that problem? Thanks in advance. Kind regards Michael Damaschke30Views0likes0Comments