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Recent DiscussionsMost RecentNewest TopicsMost LikesSolutionsTagged:TagRe: New copilot app can't switch from work to personal accountFor everyone that can resolve the issues of OP by deleting (only) the cookie: copilot.microsoft.com.... do you have the issues re-occurring after a few days? I am having the issue re-appear, as it starts when using the copilot.microsoft.com url in the Edge browser redirecting me to m365.cloud.microsoft/chat. At that time I am unable to access Copilot for Bing (for personal using personal account), not in the browser and the Copilot App (for the desktop). Until I delete that cookie again. Anyone else?Re: New copilot app can't switch from work to personal account JA365 You got some good points, it's not well communicated and it is indeed leading to functionality loss that you had, like Notebook. Let me help you on this as changes on Microsoft Copilot (for web) are mentioned here in the FAQ: https://learn.microsoft.com/en-us/copilot/faq#features But no, Microsoft 365 Copilot (aka for work) and Microsoft Copilot (aka for web) are not separated, rather are brought onto the same architecture, but now providing EDP, looking like this: https://learn.microsoft.com/en-us/copilot/privacy-and-protections#enterprise-data-protection-for-prompts-and-responses It is Microsoft Copilot for Bing (aka for consumer/personal use) that is now accessible via the Copilot Mobile and Desktop App only, and the url copilot.microsoft.com is now dedicated here. I speculate it's a kind of wrapper app for this url now. Copilot for work and web (both business, enterprise if you will) are removed from those apps and now accessible via the; Microsoft 365 App (mobile and desktop) office.com/chat copilot.cloud.microsoft Edge side-bar Above places, you can switch between work and web (giving you have also M365 Copilot license) In Teams, Outlook you have bizchat (M365 Copilot) And in Word, Excel, Powerpoint, OneNote you now also have chat history (for M365 Copilot for those apps, and ability to toggle web ground on/off from the users side). Re: New copilot app can't switch from work to personal accountAfter removal of cookies, sign-out of work account, restart the app. You should now be able to successfully switch to personal account (if it still starts with work/school account). In my case, you can still switch back to work/school account, and get see that notification to switch to personal account, which in my case does switches back successfully.Re: New copilot app can't switch from work to personal account Microsoft indeed did make a change, and it impacted both the Copilot App on mobile and Windows PC. While before a few days ago you could toggle back and forth between work and personal account, that option has (kindof) gone away. Not completely though as you can still toggle between work and personal account, but the Copilot App is now only for personal use and it provides the same experience as using copilot.microsoft.com signed in with personal account. All business/work usage is moving to m365.cloud.microsoft <- notice Microsoft is now top-level domain name. That change caused some difficulty for online office users when they made that change, but it worked within a few hours after the change. copilot.microsoft.com used to be Microsoft Copilot (for web) aka Bing Chat Enterprise aka Copilot with Commercial Data Protection (CDP), but Copilot CDP is (being) retired and replaced with Enterprise Data Protection. The url copilot.microsoft.com is since very recently/now being used for 'consumers'. "Funny" situation is, I can perfectly use the Copilot App with my personal account on both mobile and Windows PC. When I however go via the webbrowser on my work PC to copilot.microsoft.com and try to sign-in with personal account, it shows two options. Sign-in with work account and be redirected to m365.cloud.microsoft or try to continue with personal account, but still redirects me to m365.cloud.microsoft with work account signed in. I can only access copilot.microsoft.com with personal account signed in on my work PC via in-private browsing. If you ask me there are still some caching and redirection issues floating around, which likely causes these problems. Microsoft did these significant (domain) changes, and re-usage and re-purposing of URL's way to quick after each other. I think it sorts itself out in a day or so. Re: CoPilot "An external link was removed to protect your privacy"Hi, I'm actually not quite sure, yet, but I think you've run into an incomplete feature. And right now I can't reproduce exactly what you did. I've seen the "An external link was removed to protect your privacy" earlier this week, but I'm not getting it anymore. Microsoft made some additional changes today as part of Wave 2. E.g. you were using copilot.microsoft.com. Since today you now will be redirected to m365.cloud.microsoft and no longer will see the green shields on both sides Copilot for M365 (work) and Microsoft Copilot (former BCE/CDP), rather a white shield Microsoft 365 Copilot on the work side and Microsoft Copilot (with EDP) on the web side. For what it's worth Microsoft Copilot (Web) will provides me a table which can be downloaded to Excel using the top right arrow, when clicking it, downloads the table into an XL file in my downloads folder. (I can't do the same on the Microsoft 365 Copilot (Work) side.Re: Web content plug-in management in M365 CopilotMicrosoft has moved Microsoft 365 Copilot and Microsoft Copilot to the same architecture (which 'transitioned' Microsoft Copilot CDP into EDP). The control to disable, or enable the web-grounding when the user has the toggle of the web content plug-in 'on', is cloud policy optional connected experiences. Which you can find as admin on https://config.office.com/officeSettings/officePolicies Derived from the info starting here: https://learn.microsoft.com/en-us/copilot/microsoft-365/manage-public-web-access#controls-available-to-manage-web-groundingRe: Web content plug-in management in M365 CopilotWell, since yesterday I can confirm having eyes on multiple organizations, the web content plug-in is now indeed on. And optional connected experience is a group policy for Office, not for the browser settings... I'm investigating if I can turn it off at all now 🤔Re: Restrict Copilot from accessing OneDrive Files.The point of the original poster (OP) is not to exclude or prevent access by another user, but to have Copilot for M365 not have access to it.Re: Restrict Copilot from accessing OneDrive Files.Can be any (business) reason, e.g. * Highly confidential M&A information * Privacy data, collected for a certain purpose, not allowed to be reasoned over with GenAIRe: Stopping Copilot Access to SharePoint Online Sites and Document Libraries Thank you for your article! I agree the hard needed controls are starting to get there, I don't think privacy officers will be fully content yet, but it's improving slow but steady I guess 😉 Re: Acronyms in Copilot for Microsoft 365I like your question very much. I have given it some thought in the past, particularly when Microsoft announced: https://techcommunity.microsoft.com/t5/microsoft-365-blog/unlock-organizational-knowledge-with-topics-in-copilot/ba-p/3983801 Which would likely have provided a way to achieve what you mentioned. However, it has been superseded by: https://learn.microsoft.com/en-us/microsoft-365/topics/changes-coming-to-topics?view=o365-worldwide, retiring Viva Topics per Feb 22, 2025. On alternative plans of Microsoft I don't know anything yet, but am curious as it is a great way to improve Copilot results. I haven't explored your option yet. When I find out more (or you) let's revert back here.Re: Copilot 365 for Microsoft Office Basic LicenseI guess you are referring to this post: https://www.microsoft.com/en-us/microsoft-365/blog/2024/03/14/bringing-copilot-to-more-customers-worldwide-across-life-and-work/ and specifically the heading "Copilot for Microsoft 365: Available to organizations of all sizes", right? Microsoft is yet to share more details on this. If you are a managed (partner) account of Microsoft you should reach out to your Microsoft (partner) representative. FYI: I did reach out to Microsoft for my (customer) account but although their latest guidance was that more info would become available end of March, there is no concrete information. I guess we have to sit still and wait 😊Re: Restrict Copilot from accessing OneDrive Files. I guess the sensitivity label had a content restriction applied to it? Even applying the content restriction Encryption will not prevent Copilot from using that data when a user also has EXTRACT permissions. Also, at least someone will have EXTRACT permissions as part of Full ownership. Re: Restrict Copilot from accessing OneDrive Files. Although Restricted SharePoint Search (RSS) will be part of the solution of the ask of OP, Onedrive files are (still) excluded and not meeting the ask. I appreciate Microsoft listening to the community on Copilot M365 feedback, but I feel this is still too big of a gun for the ask. The ask is to provide a way to exclude certain specific content from Copilot (across the Microsoft Graph). This RSS-gun also and still kills the Enterprise Search capability, and equals earlier given/received advice to turn off (for certain high sensitive SP-sites), the SP-search-indexing off to exclude it from Copilot (and therefore Enterprise search). Another option would have been to use Double Key Encryption (DKE) or other forms of encryption that Copilot/Microsoft do not control, but it gives you maybe more hassle than you likely want. Not meeting the full ask of the OP, but these are the current options to exclude info from Copilot M365 1) Take it out the Microsoft Graph/Tenant and store elsewhere (maybe searchable through other implemented solutions) ... not really useful. 2) Turn SP-search-indexing off ... not really useful either. 3) DKE as discussed above ... too much hassle. 4) RSS ... not a complete solution yet RSS is a start though! My 2 cents Re: Restrict Copilot from accessing OneDrive Files. That doesn't work as access to files is based on ACL permissions for the user. Copilot for M365 can use it regardless of sensitivity label. Re: Stopping Copilot Access to SharePoint Online Sites and Document LibrariesAbsolutely. Fortunately many customers are already vocal on which improvements are needed.Re: Stopping Copilot Access to SharePoint Online Sites and Document LibrariesHi Tony, while I appreciate your response on an issue that many customer worry about, I feel I must add either option is not truly viable for most organizations... well, what they want to achieve that is: Exclude (really) sensitive information from Copilot while letting everything else stay the same. If you remove sites from search indexing it does hurt the ordinary way of finding documents as well (Microsoft Search), for everyone, even those that are the right people with access. Organization want to exclude it from Copilot, but most likely not from being found at all. Unfortunately there is no way to achieve either one separately, https://learn.microsoft.com/en-us/microsoftsearch/semantic-index-for-copilot#excluding-sharepoint-online-sites Also leveraging sensitivity labels does not provide a solution to prevent Copilot from using the data through graph-grounding a prompt of the user who has access to that particular piece of data. The right solution is the hardest one: Companies need to have a proper data governance in place to ensure data is managed effectively and securely. A lot of my Copilot customers have concerns here. So while I support your 'removing sites from search indexes is easier to implement', it does have a significant drawback.Re: Education BKPalmer A lot of the decision are based on time, effort and market impact. I'm quite positive it will be a matter of time.
Recent Blog ArticlesMost RecentMost LikesRe: Announcing Copilot Pages for multiplayer collaboration skasai470 I would like to know (more exactly) as well, but Microsoft AFAIK has not shared anything more than in the coming weeks, after their Wave 2 announcements on Sept 16th. See: Microsoft 365...Re: Announcing Copilot Pages for multiplayer collaboration ScottParramore, I guess your perspective is different than mine. I see customer embracing M365 Copilot in their own pace. I admit, I also see customer sprinkle licenses around and get disappointed. B...Re: Announcing Copilot Pages for multiplayer collaboration EugeneNELL, must be, sorry. But one check question though: You do have Microsoft 365 Copilot (aka for work) license? Because Microsoft Copilot (aka for web) comes later: Copilot pages for IT Admins...Re: Announcing Copilot Pages for multiplayer collaboration It showed up today in both my employer and customer tenant. Do you see Pages in the left hand menu bar on office.com Than it should be in M365 Copilot as well: Re: Announcing Copilot Pages for multiplayer collaboration EugeneNELL Microsoft doesn't roll new features out to all tenants and all users at once. Instead it is a gradual, phased roll-out. Please see this article: When do I get the newest features for Micr...Re: Announcing Copilot Pages for multiplayer collaboration pwessel, this might give you some clues: Guest sharing in Microsoft Loop Re: Now Available: the Copilot for Microsoft 365 Risk Assessment QuickStart Guide FabrizioDegni, what do you mean? It is available online, as also referenced in the OP: https://aka.ms/CopilotRiskAssessment, but you need to be an existing customer and sign-in with that account and ...Re: Now Available: the Copilot for Microsoft 365 Risk Assessment QuickStart Guide DanielGlenn, Dean_Gross, while I do get your point, I see it differently. Why would a commercial company share deeper insights into the products they sell, the (safe) applicability and usage of th...Re: Copilot is now available in classic Outlook for Windows jhlmb, I have recently created a support case, it is still open. Few new Copilot for M365 users don't get Copilot for M365 activated in classic Outlook (btw sometimes Word on the desktop, while in th...Re: New languages supported in Copilot for Microsoft 365 HaroldvandeKamp, the locations you mention (the Copilot app in Teams, the Copilot app for mobile, Microsoft365.com and Copilot.microsoft.com) are essentially all one and the same. Initially they were...
