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Lucas_Meiner
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Joined 2 years ago
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Not able to Register Universal Print ready printers
Hello, we have purchased three Canon C1333iF printers to use Microsoft Universal Print. These printers are Universal Print ready printers. We get an error message when we click register on the printer's online portal. Information such as the App ID, registration URL, and authentication URL are pre-populated by Canon. Canon support says that the error is with Microsoft. Attached I am sending a screenshot of the printer's Universal Print setting configuration. We can rule out the following: We can rule out a license and permissions issue, as we can't even get to the user account prompt. We can also rule out a network problem, as we have already tested this via a mobile hotspot. I would be very grateful for any hints and tips. regards Lucas
