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kaaven
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Where are all the IT-heroes? The challenges of adoption.
AI-assisted: This article was first written in it's entirety by me, then I asked ChatGPT to Factcheck it for me, and the resulting changes with reference to sources where then reevaluated and modified before posting. If you like to see the text in it's various stages, please tell me. This is a short version of a Norwegian article I'm writing where I focused on the lack of IT competense in SMB. The core issues might scale to enterprise, so please join the discussion with reflections from your experience. Historical Context During the 90s and early 2000s, many companies built their own IT infrastructure, often with in-house IT departments managing servers and business-critical applications. However, as the MSP model gained traction, companies began outsourcing their IT needs to reduce costs and improve efficiency. By the early 2000s, MSPs became a popular solution for businesses of all sizes, offering services such as remote monitoring, management of servers and networks, and later expanding into areas like managed security and cloud services (Fast IT Support Calif/Hawaii) (The AME Group). Present Issues Today, many companies, especially SMBs, have significantly downsized their internal IT departments, if they exist at all. The role of CTO has often become more of a titular position, with many strategic IT decisions falling to CFOs or even general administrative staff. This shift has led to a lack of strategic IT leadership, making companies more reactive than proactive in their technology adoption (Fast IT Support Calif/Hawaii). Even larger companies with dedicated IT groups often struggle with limited budgets, leading to a focus on immediate issues ("firefighting") rather than long-term IT strategy and infrastructure improvements. Pressing Issues and Resulting Problems One of the main issues arising from this lack of in-house IT competence is that tool and software decisions are frequently made based on sales pitches rather than strategic alignment with the company's needs. This often results in a fragmented IT architecture, where information is scattered across multiple systems, and legacy systems remain in use because their data hasn't been migrated properly (The AME Group) (Mindsight). SMBs also tend to look to enterprise-level best practices, which aren't always feasible due to resource constraints. This mismatch can further complicate their IT environments, leading to inefficiencies and increased administrative burden. AI and Copilot Introducing advanced tools like AI and Copilot into this chaotic environment can indeed be challenging. While these technologies hold significant promise, they are not a panacea for deep-rooted structural and organizational issues. A foundational restructuring of IT systems and processes might be necessary to fully leverage these innovations (Mindsight). The discussion Did I hit close to home or miss the field? What are your reflections on the challenges we meet when introducing a new tool? Is this limited to small companies in a small country called Norway? Thanks in advance for sharing your thoughts and reflections!447Views1like0CommentsAdopting Microsoft Teams for your projects
Most of the questions I see around Microsoft Teams and adoptions is often based on the misunderstanding of the fundamentals of the technology behind and the purpose of the work methods enabled by using the tools. I was challenged byjamielwatsonto write a post about this, thanks for the push 🙂 I've spent more time than I probably should have digging into the depths of Teams usage, this is a quick excerpt of the core of using teams and an example for This Article is AI Powered, using my Voice2Text2ChatGPT approach. It helps me take my ideas to the table in minutes instead of hours. Enjoy! Unleash Your Team's Potential with Microsoft Teams: The Ultimate Digital Workspace Why Settle for Ordinary Teams When You Can Have Microsoft Teams? Picture this: a digital high-rise where every floor houses a unique team and every room within is a dynamic channel. Imagine having every single tool, conversation, and document you could ever need, all at your fingertips. Welcome to Microsoft Teams, the future of collaboration. Be the Architect of Your Team's Success Three words to live by when building your Teams universe: Organizational, Topical, and Project. These categories are not just labels; they're blueprints for creating teams that are laser-focused on their goals. Know what you want to achieve, and the right kind of team naturally follows. The Art of Crafting a Project Team—Decoded! This is where the magic really happens. Crafting a Project Team in Microsoft Teams isn't just about gathering people; it's about setting the stage for groundbreaking innovation. Here's how: Crystal-Clear Objective: Define a clear mission and timeframe. This is your team's North Star. The Dream Team: Assemble your squad—insiders and external talents alike. Diversity fuels creativity. The Conversation Highway: Use Posts for dynamic discussions. Ideas shouldn't just be shared; they should be debated, refined, and celebrated. Your Digital Filing Cabinet: Files are your project's memory. Store every important document for quick access and collective editing. The Planner: Think of it as your project's air traffic control. Delegate tasks, set deadlines, and track progress. Efficiency, meet your new best friend. You can even add Channel calendar, OneNote and SharePoint pages + News to give your project even more structure and power! Why This Should Matter to You If you're not leveraging the full power of Microsoft Teams, you're not just missing out; you're falling behind. Mastering this toolset will supercharge your team's efficiency, making your workspace a well-oiled machine tailored to your unique needs. Elevate Your Team to New Heights No, you don't need to be a Teams prodigy, but having one in your corner will open doors you didn't even know existed—like connecting a centralized project portal for one-click access to updates from all project teams. Imagine that; a world of information, only a click away.1.6KViews3likes7CommentsOn-Demand Powershell execution via Intune
I have a powershell-script that will clear Teams Cache, this is a common troubleshooting step. Optimal solution:A button in endpoint manager that runs the script on target computer. Are there any simple solutions to create a On-Demand powershell script for customers?Solved2.7KViews0likes3Comments
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