Forum Discussion

arildg's avatar
arildg
Copper Contributor
Apr 22, 2020

No available printers - how do I register printers?

Hi, i am a bit stuck here and cannot figure out what i am missing. I have : - assigned the Universal Print to M365 - granted Universal print license to my administrator - installed the Universal ...
weicc's avatar
weicc
Icon for Microsoft rankMicrosoft

keeron ,

Hi Keeron, I would like to know what do you mean “Connector only support local print queues (i.e. installed via WSD, TCP, or USB port). ”? If I create an Azure VMs and I would like to print the documentation using the registered printers, do you think Universal Print is still able to do it? Thanks.

 

Best,

Alan

Akhil_Gopal's avatar
Akhil_Gopal
Brass Contributor
Jan 05, 2024

Hi,
If universal connector application is running on a VM then we don't have any feasibility of connecting the printer locally to the machine to register with connector app, then the printer must be discovered over the network (both UP connector VM network and printer network must be same) using standard discovery protocol.

  • Ajayhegde1987's avatar
    Ajayhegde1987
    Copper Contributor
    Feb 26, 2024

    Akhil_Gopal Did anyone get the UP connector to work? I am facing the same issue. The connector is installed on a windows server with all pre-requisite met but the connector cannot find any printers on the network. We have tried both Global Administrator and Printer Administrator. Is there any MS documentation that states the printers must first be added to the server? Do we need to register the UP connector as an enterprise app in Azure?

     

    Please suggest 

    • Akhil_Gopal_C's avatar
      Akhil_Gopal_C
      Copper Contributor
      Feb 27, 2024
      We need to install the printer locally on the UP connector server then only the printer will show up on the available list of printers in the connector app. I did had a hard time to find the MS documentation explaining the same but currently I have deployed Universal printing solution after installing printers (not UP ready printers) locally in the VM/server.

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