SOLVED

Request for merging Certiport account with Microsoft Account

Copper Contributor

I'm unable to view the certification information on my Microsoft account which is there on my Certiport account. May be it is not merged yet. I gave and passed the exam on 7th November 2023.

Certiport User Name: kunalborade

2 Replies
best response confirmed by Mindy_Rosenthal (Bronze Contributor)
Solution

@KunalBorade 

 

Hello --

 

In this instance you will want to contact Microsoft Support. Found here: https://aka.ms/ILTSupport

 

There is a category where you can select certifications and accounts. They should be able to help you see what is going on with the merge process and mitigate the issue. 

 

Please let me know if this doesn't work, and we will look for some other options.

 

Thank you,

Mindy

1 best response

Accepted Solutions
best response confirmed by Mindy_Rosenthal (Bronze Contributor)
Solution

@KunalBorade 

 

Hello --

 

In this instance you will want to contact Microsoft Support. Found here: https://aka.ms/ILTSupport

 

There is a category where you can select certifications and accounts. They should be able to help you see what is going on with the merge process and mitigate the issue. 

 

Please let me know if this doesn't work, and we will look for some other options.

 

Thank you,

Mindy

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