Forum Discussion
Organization Members Disappearing When Scrolling. Hard to Add to Team Channel
Hi,
We're using Teams for Free for our organization. I'm the owner. When I go to "Manage Org" I can see all the members of the organization are visible, but if I scroll down, they disappear. (See image 1)
I have tried the "search people" option to look for members, but nothing happens.
I am also finding it hard to add certain members to Team channels. The member is listed as a member of the organization, but when I go to add that member to the team, the search can't find it.
I called Support, but, since it's "Free" the CSR was limited in what he could do.
Should I post the service number?
Thanks,
Kat
- I already have a number. The CSR who told me to post it here gave me a case number before we even started working on the problem.
I just didn’t know if that was something one should share on these forums.
Nikitha-MSFTMicrosoft
DeepblueKat - could you please post it to product support channels?
- Sure— but the CSR I spoke with told me to post it here.
- Actually, it looks like that’s not an avenue for me. This is Teams for Free, and as such, we don’t have access to Business.
