Dec 12 2022 04:05 AM
Hi
We use MS Team for incoming and outgoing calls and want to get a "Dashboard / Report" that basically just shows
Username - Number of calls received - time to answer a call - number of outgoing calls made
Anyone know if this is possible?
We are happy to use PowerBi if anyone know it can be done with that
Thanks
Dec 12 2022 09:23 PM
@Pn1995 - Please refer below documents which can be helpful.
1. View Microsoft Teams utilization in Power BI using CQD data - Microsoft Teams | Microsoft Learn
2. Analyze Teams usage in the Power BI app for Teams - Power BI | Microsoft Learn
Thanks,
Prasad Das
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