MS Team Call Dashboard

Brass Contributor

We use MS Team for incoming and outgoing calls and want to get a "Dashboard / Report" that basically just shows

Username     - Number of calls received      - time to answer a call  - number of outgoing calls made  

Anyone know if this is possible?

We are happy to use PowerBi if anyone know it can be done with that


1 Reply

@Pn1995 - Please refer below documents which can be helpful.
1. View Microsoft Teams utilization in Power BI using CQD data - Microsoft Teams | Microsoft Learn

2. Analyze Teams usage in the Power BI app for Teams - Power BI | Microsoft Learn





Prasad Das


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