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relkniw's avatar
relkniw
Brass Contributor
Sep 14, 2021

MS Graph setPresence problems

Hi everyone, we have two issues with MS Graph setPresence: 1. Every time I do api call with a valid availability/activity, I get 200 OK but I don’t see the status actually changing in the Teams App....
developer
microsoft teams
relkniw's avatar
relkniw
Brass Contributor
Sep 28, 2021

Meghana-MSFT 

1. We do not get an exception.
The Problem is:

- Call SetPresence with Busy - InACall for Gerd Winkler via MS Garph API

- My Status in the header of my MS Teams Client will not change:

- But my status in the contact list of another MS Teams client will change immediately:

 

 

Meghana-MSFT's avatar
Meghana-MSFT
Bronze Contributor
Sep 30, 2021

relkniw 

  1. I tested this issue using postman and it was working fine. Later I tried it using C# and was able to repro the issue. We have raised a bug for the same and the concerned team is looking into it.
  2. We were able to repro this issue as well. We have raised a bug for the same and the concerned team is looking into it.

Thanks,

Meghana

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  • Dschiffer's avatar
    Dschiffer
    Copper Contributor
    Sep 03, 2024

    Can you maybe test it again?
    I know that mostly Teams Resolved issues are working a few releases later as they said... 😉

    However, the user-voice is gone now? If it is still not working, we need this request again opened...

    Regards

  • matthiasbecker_estos's avatar
    matthiasbecker_estos
    Copper Contributor
    Feb 23, 2024
    Hi, same issue as before:
    - Busy on busy during calls is enabled for my user
    - over graph api my user is set to busy inacall
    - incoming call from another user is visible and ringing on my side and not declined with busy

    When busy inacall set by doing a teams call, i dont see a new incoming call and the caller gets a busy, trying to call me.
  • Meghana-MSFT's avatar
    Meghana-MSFT
    Bronze Contributor
    Feb 23, 2024
    This issue has been resolved, could you please check and confirm once.
  • matthiasbecker's avatar
    matthiasbecker
    Copper Contributor
    Feb 11, 2022
    Please join my user voice:
    https://feedbackportal.microsoft.com/feedback/idea/31f4ed87-5253-ec11-a819-000d3a7bc845
  • Meghana-MSFT's avatar
    Meghana-MSFT
    Bronze Contributor
    Feb 10, 2022

    relkniw - @relkniw - We got an update from the engineering team regarding the second issue. This status is not for the purpose to block call, its just for display purpose. You can suggest this feature on Microsoft Uservoice.  

  • relkniw's avatar
    relkniw
    Brass Contributor
    Jan 21, 2022

    Meghana-MSFT 

    Hi Meghana,

     

    any news regarding my 2. issue "When the Presence State is set to "Busy – InACall", a new incoming call is not rejected"?

     

    Regards

    Gerd

  • Meghana-MSFT's avatar
    Meghana-MSFT
    Bronze Contributor
    Nov 12, 2021
    relkniw - Currently we do not have ETA to share. I will update you once the bug is fixed.
  • Meghana-MSFT's avatar
    Meghana-MSFT
    Bronze Contributor
    Nov 10, 2021
    relkniw - We are checking with the engineering team on bug's status. We will update you.
  • relkniw's avatar
    relkniw
    Brass Contributor
    Nov 09, 2021

    Meghana-MSFT 

    Hi Meghana,

     

    any news regarding my issues?

     

    Regards

     

    Gerd

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