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relkniw's avatar
relkniw
Brass Contributor
Sep 14, 2021

MS Graph setPresence problems

Hi everyone, we have two issues with MS Graph setPresence: 1. Every time I do api call with a valid availability/activity, I get 200 OK but I don’t see the status actually changing in the Teams App....
developer
microsoft teams
Meghana-MSFT's avatar
Meghana-MSFT
Former Employee
Sep 22, 2021

relkniw -

1. Please put a debugger at catch block and look for the message. You will find the request-ids in it.  

try{
await graphClient.Users["{user-id}"].Presence
	.SetPresence(sessionId,availability,activity,expirationDuration)
	.Request()
	.PostAsync();
}
catch(Exception e)
{
  Console.WriteLine(e.Message);
}

 2. For the 2nd issue, we tried in below ways

  1. When 2 people were in actual Teams call, a new incoming call is not rejected.
  2. When the Presence State is set to "Busy – InACall", a new incoming call is not rejected.

Could you please try  and confirm what is happening in your case? By real Teams call do you mean an actual call between 2 people?

 

Thanks,

Meghana

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relkniw's avatar
relkniw
Brass Contributor
Sep 23, 2021

Meghana-MSFT 

2. Yes I mean a Call between two people. Have you configured the "Busy on busy when in a call" as "Enabled". You find that setting in the Teams Admin -> Voice -> Calling policies -> Global.

If this is configured, a new incomming call will be rejected if 2 people were in actual Teams call. But not if the Presence State is set to "Busy – InACall".

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