Forum Discussion

ms-user-1's avatar
ms-user-1
Copper Contributor
Jul 18, 2024

Issues with MS Teams Connectors

Hi, We recently started having issues adding new connectors to MS Teams channels for message posting. It was working ok few weeks ago as we were able to search for connectors and add it to the chan...
developer
microsoft teams
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dersonferneda's avatar
dersonferneda
Copper Contributor
Aug 01, 2024

Prasad_Das-MSFT I have a ticket with Microsoft the ID is 2407250040012160, can you get my tenant ID with the ticket number?

sebastianracs's avatar
sebastianracs
Copper Contributor
Aug 06, 2024

Prasad_Das-MSFT 

Today, If I now go to the Connector page, I see that the icons work again on the start page and there is now a note to use the Teams Web client:

 

 


In the Teams client, the Configured page will still not load. But if you go to https://teams.microsoft.com/v2/ in your browser and use it there, then it will load after waiting a while:


My understanding is that this way we can now again retrieve our webhook URLs, change settings, remove connectors and add new ones (at least until August 15th).

  • Prasad_Das-MSFT's avatar
    Prasad_Das-MSFT
    Icon for Microsoft rankMicrosoft
    Aug 06, 2024

    sebastianracs - Yes, you are correct. According to latest update from engineering team, you can start using teams web to create Incoming Webhook & RSS connectors. However, the fix for Teams Desktop client is under investigation.

    • EmilyL1135's avatar
      EmilyL1135
      Copper Contributor
      Aug 06, 2024
      I'm now able to see the configured list in the web UI but when I try to click "Manage" on the connector setup the screen hangs. So I still can't get in to manage the old connections or see the setups. Is there an ETA for that part? I'm OK using it on the web instead of desktop but it's still unusable.